Chamber of Commerce

      Hippo Insurance

      ( 20 Reviews )

      Hippo Insurance
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      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      1.3 - (20 reviews)
      1
      0
      0
      2
      17
      Read Our 20 Reviews

      Chamber Rating

      1.3 - (20 reviews)
      1
      0
      0
      2
      17
      › ‹
      • randall paulenich

        No follow up. When they do 20 questions to verify identity. Wonder how they would fo if a claim came up.
        Apr 7th, 2024

      • Robert Young

        Only in agreement with everyone else. Worst customer service company EVER and this is an insurance company. From beginning to end, just bad customer service, lack of knowledge from the sales people, and it was impossible to cancel the policy. I asked them for a call back on Tuesday (doesn't matter which Tuesday) and they called me back the following Monday (6 days later!) I can't imagine if I had to make a claim with this company and thank goodness, I never did. I think Hippo is trying to be "futuristic" and combine self serving AI with minimal staff. If this is the future of business, we are in a world of hurt :(
        Mar 17th, 2024

      • Nicholas Landis

        They never, ever call you back. Even when you have an active policy with them. 2 hours wait on the phone sometimes
        Mar 7th, 2024

      • Dustin Thornton

        Filed a claim January 12, over 6 weeks later, no one has contacted me. Hippo takes your payment. They don't do anything else, like provide insurance.
        Mar 7th, 2024

      • Mark Desmond

        They are a nightmare to deal with. Worst customer service I've ever had, steer clear. Would give 0 stars if I could
        Mar 1st, 2024

      Read Our 20 Reviews

      About
      Hippo Insurance

      Hippo Insurance is located at 701 E 5th St. in Austin, Texas 78701. Hippo Insurance can be contacted via phone at 800-865-4165 for pricing, hours and directions.

      Contact Info

      •   800-865-4165

      Questions & Answers

      Q What is the phone number for Hippo Insurance?

      A The phone number for Hippo Insurance is: 800-865-4165.

      Q Where is Hippo Insurance located?

      A Hippo Insurance is located at 701 E 5th St., Austin, TX 78701

      Q What is the internet address for Hippo Insurance?

      A The website (URL) for Hippo Insurance is: https://www.hippo.com/

      Q What days are Hippo Insurance open?

      A Hippo Insurance is open:
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours

      Q How is Hippo Insurance rated?

      A Hippo Insurance has a 1.3 Star Rating from 20 reviewers.

      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours

      Ratings and Reviews
      Hippo Insurance

      Overall Rating

      Overall Rating
      ( 20 Reviews )
      1
      0
      0
      2
      17
      Write a Review

      randall paulenich on Google

      image No follow up. When they do 20 questions to verify identity. Wonder how they would fo if a claim came up.

      Robert Young on Google

      image Only in agreement with everyone else. Worst customer service company EVER and this is an insurance company.
      From beginning to end, just bad customer service, lack of knowledge from the sales people, and it was impossible to cancel the policy. I asked them for a call back on Tuesday (doesn't matter which Tuesday) and they called me back the following Monday (6 days later!)
      I can't imagine if I had to make a claim with this company and thank goodness, I never did.
      I think Hippo is trying to be "futuristic" and combine self serving AI with minimal staff. If this is the future of business, we are in a world of hurt :(

      Nicholas Landis on Google

      image They never, ever call you back. Even when you have an active policy with them. 2 hours wait on the phone sometimes

      Dustin Thornton on Google

      image Filed a claim January 12, over 6 weeks later, no one has contacted me. Hippo takes your payment. They don't do anything else, like provide insurance.

      Mark Desmond on Google

      image They are a nightmare to deal with. Worst customer service I've ever had, steer clear. Would give 0 stars if I could

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      Overall Rating

      Overall Rating
      ( 20 Reviews )
      1
      0
      0
      2
      17

      Write a Review

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