Castle Cleaning

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.4 - (29 reviews)
24
0
0
2
3
Read Our 29 Reviews

Chamber Rating

Verified Member
4.4 - (29 reviews)
24
0
0
2
3
  • Brian Hummel

    Stuart and Castle Cleaning SAVED THE DAY!!! As a realtor, I am always looking for a quick, reliable house cleaner. My seller clients were in a bind, and needed their house to be cleaned yesterday!! Stuart made it happen!! Professional, reliable, and quality work.
    Sep 11th, 2023

  • Ebeth S

    I would never hire them again. I was assured they would do well cleaning my house after a remodeling job, but I had to instruct them on almost everything. The final straw - my wood floors were very dusty like they are after you have replaced tile, and instead of sweeping and then dust mopping, they did not sweep but just wet mopped the dust floors. They were sweet workers, but not adequately supervised, and I didnt have time to do it. Thankfully I had two teams at the house that day and the other team went back over everything. It was a waste of money. Dont waste your money like I did.
    Jan 25th, 2023

  • Lady

    No show, no call. Had to do move-out clean myself. As a person with disabilities this service was a godsend to use before and I counted on them this time. As a repeat customer I was taken aback to not even receive a call that they wouldnt be coming. I needed it cleaned on time and this company failed me. I had hoped to use them for my new place but how wrong I was.
    Aug 13th, 2022

  • abcd killough

    We used castle cleaning after construction repairs to our condo in Austin. The team worked meticulously to wipe down and mop up everything repeatedly until it was clean. This deep clean was very much appreciated - we would recommend and use their services again. Services: Moving-related cleaning, Deep clean
    Jul 21st, 2022

  • Jessica Newton Smith

    I love Alejandras team! They do a fantastic job - every time. Very impressed. Service: Standard cleaning
    Nov 3rd, 2021

Read Our 29 Reviews

About
Castle Cleaning

Castle Cleaning is located at 1900 Onion Creek Pkwy in Austin, Texas 78748. Castle Cleaning can be contacted via phone at 512-291-4800 for pricing, hours and directions.

Contact Info

  •   512-291-4800

Questions & Answers

Q What is the phone number for Castle Cleaning?

A The phone number for Castle Cleaning is: 512-291-4800.


Q Where is Castle Cleaning located?

A Castle Cleaning is located at 1900 Onion Creek Pkwy, Austin, TX 78748


Q What is the internet address for Castle Cleaning?

A The website (URL) for Castle Cleaning is: http://www.castlecleaning.net/


Q How big is Castle Cleaning?

A Castle Cleaning employs approximately 20+ people.


Q What days are Castle Cleaning open?

A Castle Cleaning is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM


Q How is Castle Cleaning rated?

A Castle Cleaning has a 4.4 Star Rating from 29 reviewers.

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Related Categories

Ratings and Reviews
Castle Cleaning

Overall Rating

Overall Rating
( 29 Reviews )
24
0
0
2
3
Write a Review

Brian Hummel on Google

image Stuart and Castle Cleaning SAVED THE DAY!!! As a realtor, I am always looking for a quick, reliable house cleaner. My seller clients were in a bind, and needed their house to be cleaned yesterday!! Stuart made it happen!! Professional, reliable, and quality work.


Ebeth S on Google

image I would never hire them again. I was assured they would do well cleaning my house after a remodeling job, but I had to instruct them on almost everything. The final straw - my wood floors were very dusty like they are after you have replaced tile, and instead of sweeping and then dust mopping, they did not sweep but just wet mopped the dust floors. They were sweet workers, but not adequately supervised, and I didnt have time to do it. Thankfully I had two teams at the house that day and the other team went back over everything. It was a waste of money. Dont waste your money like I did.

Business Response on Google Apr 1st, 2023
Here at Castle Cleaning the buck starts and stops with me the owner. We spoke over the phone and I also left two voicemail messages to work out an arrangement to make right whatever was not right. Note: The home was not ready to be cleaned. Furniture and boxes were everywhere and there were workers on sight performing remodeling. We did our very best to assist and keep the dust down and wipe down surfaces i.e. bookshelves, cabinets, drawers, limited floor space amongst the chaos.Typically, when remodeling is finished and the space is empty of furniture and contractors is when Castle Cleaning comes in to perform a make ready type cleaning. Unfortunately, this was not that situation. We attempted our best effort to accommodate this client. When the floors only have walk ways because of the excessive furniture and boxes and people walking on them it is difficult to perform cleaning duties. Maybe when all remodeling is finished, we can finally perform the cleaning the home truly deserves.

Lady on Google

image No show, no call. Had to do move-out clean myself. As a person with disabilities this service was a godsend to use before and I counted on them this time. As a repeat customer I was taken aback to not even receive a call that they wouldnt be coming. I needed it cleaned on time and this company failed me. I had hoped to use them for my new place but how wrong I was.

Business Response on Google Mar 22nd, 2023
In 22 years we have never no call, no showed. When you booked the service with us, we mentioned you would be the last job of the day because we were very busy. Our estimated arrival time we provided was 4:00pm. We still have you on schedule for today and are coming to your place next. Our Supervisor left you a voicemail at 3:44pm and text message. If you still would like service please answer the voice or text message.Sincerely,Stuart OsantowskiPresidentCastle Cleaning

abcd killough on Google

image We used castle cleaning after construction repairs to our condo in Austin. The team worked meticulously to wipe down and mop up everything repeatedly until it was clean. This deep clean was very much appreciated - we would recommend and use their services again. Services: Moving-related cleaning, Deep clean


Jessica Newton Smith on Google

image I love Alejandras team! They do a fantastic job - every time. Very impressed. Service: Standard cleaning

Business Response on Google Dec 7th, 2021
Thank you Jessica for the kind words. We will notify her crew and we appreciate your business. We are here to serve.

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Overall Rating

Overall Rating
( 29 Reviews )
24
0
0
2
3

Write a Review

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