Scott Felder Homes

Nov 23rd, 2023

I cannot speak to the quality of their homes but I have had a few interactions with their construction managers and office staff and I am frustrated by their lack of professionalism. I live in a neighborhood close to their build site and they have been rude and even stopped me to complain about my driving even though they admitted that it was actually me that was driving fast or poorly. When I asked them about it, they said that I could not drive the road anymore despite the fact it is a public road and the fastest way out of my neighborhood.
Sep 10th, 2023

Aug 28th, 2023

Our realtor convinced us to go with SF because "it would feel like a luxury home." The implication was that the finishes would be far and above other builders. The finishes we were shown at signing were very nice. It is not what we received. They used the cheapest chalky contractor paint and it looks awful. (We asked multiple times that they leave what is left so we can do touch ups, and they did not.) The light fixtures used are the same ones you can get at any home store for $70 or less. The flooring is paper thin and therefore uneven and the windows are awful. I can hear a neighbor talking outside a block away and we feel every bit of the weather when we are near a window. They also installed already rotting fencing (they did replace). They made little effort to level our yard so walking in our yard you are likely to break an ankle. I don't have any reason to beleive that the house is not structurally sound, but it makes me wonder what else they phoned in that I can not see. They obviously cared very little about how it would feel to actually live in the home. They raised the price on us when the market was going down. They delayed letting us know until we were about 20 days out from close knowing that we would be stuck and have to accept it. I rarely received a straight answer during the sales process usually having to ask multiple times and rarely getting what I actually asked for. For example, they denied giving us plans with measurements because of "copyright issues." I can go get blueprints from the county, but sure, make the customer's life more difficult. Also, the house was not ready when we closed. They made little effort to clean. I am still finding paint spots on floors a year later. The final inspection had not been completed when we closed. When the "inspector" did come by after closing he was inside the home for a whopping 5 minutes, but that was still long enough to find a gas leak. I didn't go into this expecting perfection. I understand labor and supply chain shortages were very much a thing when our house was being built. I did expect transparency and honesty. I do not feel like we were given that much. To lower the quality of finishes and then charge us more is absurd, but they got away with it. If you do decide to go with SF, make them show you all finishes and force the contract to state the quality that you will accept. Otherwise, it is my experience that they will take advantage. Their deposit requirements are very high so that it is very difficult to back out. Proceed with caution and stay on top of them if you decide to move forward.
Dec 11th, 2023

We have oil spots popping up all over our home. We noticed this after the 1st year and they came and painted over the spots 2x for them to reappear. I emailed SF 2x first with no response then sent a follow-up email and here is their response: : "I can understand the concern you are having in regard to the oil spots. We have found that over time the best remediation is to prime the spots using an oil base kills followed with paint. Unfortunately due to the tenure of your home as we have the recorded close date being 2019 that is far too many years past the one year we are unable to assist being past the one year warranty and since the recent manufacturing concerns one being paint being rather difficult to match we are unable to assist in this request. Please understand this does not pertain to a structural defect other than minor cosmetic oils in the original paint that can easily be remedied following the process stated in this email. If the paint was a known issue they should own up to it and not want me to prime my interior home and repaint it... Totally disappointed in SF. I think the response if very terse at best! ! Services: Paint indoors, Interior finishing
Apr 30th, 2023