The Children's Place
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2901 S Capital of Texas Hwy
Austin, TX 78746 - 512-330-1750
Hours
Chamber Rating
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Adrianna Moreno
1 star is over rating. Children's Place has the absolute worst return policy ever. If you didn't get a gift receipt from a gift, you're basically a thief in their eyes. It's not someone's fault they didn't get a gift receipt for clothes that are the wrong size for their kid, you should be able to at least exchange it for something larger. So if you're shopping for a gift for someone, this is not the place to buy from! If you received the wrong size from here, you might as well gift it to someone else, donate it or just trash it. Go to Carter's or Target where they are least understand children grow constantly.
Jan 25th, 2024 -
Betsy Tighe
Dani was very kind and helpful with my returns. It was quick ( have your on line acct available ,the order #, and item #. preferably in the original bags.. I love the clothes ,but bear in mind some are large for size. For my new grand babies , my go to has been the baby bundles onesies. Super cute and inexpensive. bt
Nov 21st, 2023 -
Heather McPeters
Love this local childrens store and the wonderful staff who works there
Feb 18th, 2023 -
Ray E.
I have placed online orders with the childrens place on 3 different occasions. Out of the 3 orders placed only 2 ever shipped. When I attempted to call about the packages it was days before I even was able to get a phone number to call. Then they acted as if I was not telling the truth about the package never leaving their warehouse. When they issued me a credit it was to the wrong credit card. Now they want me wait 15 DAYS BEFORE THEY CREDIT MY CARD AND ADMIT THAT THEY CANNOT FIND MY PACKAGE. DO NOT SHOP WITH THEM BECAUSE YOU WILL NEVER GET YOUR ITEMS.
Dec 23rd, 2021 -
ELLEN LLANEZ
I've always shopped here since my nephew was born 20 years ago. Although I cannot shop for him anymore, I shop for my God kids.
Nov 27th, 2021
Contact Info
- 512-330-1750
Questions & Answers
Q What is the phone number for The Children's Place?
A The phone number for The Children's Place is: 512-330-1750.
Q Where is The Children's Place located?
A The Children's Place is located at 2901 S Capital of Texas Hwy, Austin, TX 78746
Q What is the internet address for The Children's Place?
A The website (URL) for The Children's Place is: https://www.childrensplace.com/us/store/bartoncreek-tx-austin-78746-111650?cid=Natural%20Search-_-google-_-GMB-_-useraction-_-website&utm_medium=Natural%20Search&utm_source=google&utm_campaign=GMB&utm_term=useraction&utm_content=website
Q How big is The Children's Place?
A The Children's Place employs approximately 20+ people.
Q What days are The Children's Place open?
A The Children's Place is open:
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Q How is The Children's Place rated?
A The Children's Place has a 3.3 Star Rating from 15 reviewers.
Hours
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Ratings and Reviews
The Children's Place
Overall Rating
Overall Rating
( 15 Reviews )Adrianna Moreno on Google
1 star is over rating. Children's Place has the absolute worst return policy ever. If you didn't get a gift receipt from a gift, you're basically a thief in their eyes. It's not someone's fault they didn't get a gift receipt for clothes that are the wrong size for their kid, you should be able to at least exchange it for something larger. So if you're shopping for a gift for someone, this is not the place to buy from! If you received the wrong size from here, you might as well gift it to someone else, donate it or just trash it. Go to Carter's or Target where they are least understand children grow constantly.
Betsy Tighe on Google
Dani was very kind and helpful with my returns. It was quick ( have your on line acct available ,the order #, and item #. preferably in the original bags.. I love the clothes ,but bear in mind some are large for size. For my new grand babies , my go to has been the baby bundles onesies. Super cute and inexpensive. bt
Heather McPeters on Google
Love this local childrens store and the wonderful staff who works there
Ray E. on Yelp
I have placed online orders with the childrens place on 3 different occasions. Out of the 3 orders placed only 2 ever shipped. When I attempted to call about the packages it was days before I even was able to get a phone number to call. Then they acted as if I was not telling the truth about the package never leaving their warehouse. When they issued me a credit it was to the wrong credit card. Now they want me wait 15 DAYS BEFORE THEY CREDIT MY CARD AND ADMIT THAT THEY CANNOT FIND MY PACKAGE. DO NOT SHOP WITH THEM BECAUSE YOU WILL NEVER GET YOUR ITEMS.
ELLEN LLANEZ on Google
I've always shopped here since my nephew was born 20 years ago. Although I cannot shop for him anymore, I shop for my God kids.
Overall Rating
Overall Rating
( 15 Reviews )Write a Review
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