Kerbey Lane Cafe - Mueller

Look, I love Kerbey. Im a long time Austinite and its been sad seeing other diners close their doors. I am a fan for life. That said, this location NEVER has enough staff. I feel awful for the poor people working who are harassed by angry customers waiting. Personally I have now been waiting 50 minutes on a Monday morning because they dont have enough staff to seat us. What on earth? The restaurant is empty Edit: the staff was so courteous when we were seated finally and gave us a free app. This is a management issue
Apr 7th, 2024

If i could give 0 stars i would. I know many people who work for kerbey lane and specifically this location and there is so many things wrong with how the managers treat their staff. I believe the GM is Scott and the other manager is Victoria? They make their employees feel like theyre slaves. They have told their staff if you dont like being here then leave and that is not how you talk to employees especially trying to be even somewhat professional. One of the times I have been into this restaurant, the manager Victoria had hickeys on her neck, looked like she had been abused They try to coach their staff and better them but everyone who works for this specific kerbey lane looks completely miserable. And the GM Scott, does not know how to talk to customers or fix any issues, he made me feel so awkward and uncomfortable being in there.
Mar 26th, 2024

Mar 25th, 2024

Amazing service and food overall. Some of the best pancakes I've ever had. Highly reccomend
Mar 24th, 2024

Mar 24th, 2024