Citadel at Tech Ridge Apartments

If I could give less than 1 star I would. I am not a resident but my cousin is in the process of moving in from out of state. The apartments are very nice, but the treatment in the leasing office was outstandingly horrendous. Candy was absolutely zero help and so incredibly rude to my family. Its actually baffling to me how someone in adulthood can treat people with such a lack of respect, especially in a customer-facing role. We were trying our best to make the move-in process fast and easy, but I seriously have no words as to how she treated us. There was a gentleman here that was much more helpful and kind, but Candy should absolutely not be working in the leasing office and scaring away people from this business. Im very disappointed with her unprofessional attitude and hope to never see her again.
Jul 3rd, 2023

(Translated by Google) Happy to have met Laura! Support us throughout the process of finding an apartment! Everything super transparent and professional! Excellent client service! Thank you so much! We are happy here!! (Original) Feliz de haber conocido a Laura! Nos apoyo en todo el proceso de encontrar apartamento! Todo super transparente y profesional! Excelente servicio al cliente! Muchas gracias! Estamos felices ac!!
Jun 27th, 2023

(Translated by Google) Excellent for the lady Sofia, excellent treatment and very friendly and the apartments are excellent. I recommend this apartment complex 100 (Original) Exelente por la dama Sofia excelente trato y muy amable y los departamentos excelente recomiendo este complejo de apartamento 100
Jun 26th, 2023

Had and issue with my AC. Ryan went quickly to work to get resolved and addressed my concerns. Their maintenance team, Luis and Juan did amazing with the repairs and quickly handled my work order. They continue to keep everything up here and work great together to maintain my unit. Everything is working perfect now and could not be happier. You all have an amazing team here at Citadel. Glad to live here.
Jun 20th, 2023

We toured the Citadel as one of the apartments we were looking at, and Laura Sofia was very accommodating and hospitable. The apartments are brand new and well designed.
Jun 20th, 2023