Randol Mill West

Jan 24th, 2024

Jan 14th, 2024

Jul 19th, 2023

I have been to the Subway and the Metro store at this location only. My review is regarding my experiences at those stores and no other. Avoid both, the subway does not answer phone calls. They do not participate in the advertised specials or buy one get one events. They shouldn't be allowed to use the name Subway. The Metro store is where I got my phone replaced. I lost my phone at the Tom thumb across the street and within 20 minutes a Tom Thumb employee or some other low life decided to steal my phone and not turn it in. So, I wouldn't advise going to the Tom Thumb here either. Back to the Metro PCS store. They will con you in to getting the worst phone with a bunch of lies just to make a sale. The Metro phone Customer Service said that my experience sounded questionable but, they are more helpful than this location. The most recent visit pertained to a free bag that just became available on a Tuesday in early July as part of their T-Mobile Tuesdays program. The program gives metro and T-Mobile customers free items or discounts and activate on a specific Tuesday. When I went in to inquire about the bag, the sales rep told me they were given out last week. They did not have any more. He tried to convince me that the offer was the previous week. Even after showing him the day and the amount of time I had to claim the offer in my app. He stuck to lying about the offer being over already. Unreliable, untrustworthy and dishonest. That should be all you need to know to stay away from all three of these stores.
Jul 12th, 2023

Mar 22nd, 2023