Smoochable Pooch Mobile Pet Salon

I used this company for quite awhile until 2 months ago when Marianna literally threw my senior pup out of the van then turned her back on him. My husband witnessed the whole thing. He said she was very aggravated with him because he kept pulling his head away from her. The abuse is real. And Im sorry but one excuse after another is not acceptable. Do not use these people. Ive spoken to other people who have had their dogs mistreated as well. The owners all but calling the pet parents liars is inexcusable. I feel so bad for having but my pups through such treatment. Having spoken to several groomers in Mansfield all warned me to stay way from these people. Sorry but your reputation in this town is not good.
Jul 7th, 2022

I have used this business for my pet. Great results. Well worth the money.
May 3rd, 2022

Disappointed in my interactions with this business. I was clear in my description of my dog in terms of breed and weight and the price changed by $70 in less than 24 hours when I attempted to book. Then when I explained I was looking for a long term consistent groomer and asked for the price of a wash and defurminator on a second dog, they wanted to charge the same price for a less intensive service. I dont feel like the business is fair with pricing or transparent. In response to the owners comment: I dont know who you think I am or what youre talking about but I dont have a husky and your response has nothing to do with my review. Also, the fact that you are mistaking me for someone else tells me others have had a similar poor experience with your business. With that being said, I also feel bad that anyone would feel the need to harass you even if they had a negative experience with your business. My only intention in writing this review is that youll do better business moving forward. Id rather support local businesses over big brands but I was very disappointed when the price increased by $70 in less than 24 hours and you tried to quote me the same price for a less intensive service on my other dog.
Mar 9th, 2022

I have used this company for quite some time now to groom 3 small dogs, all senior dogs. Yesterday, 2/19/22, Marianna was grooming my tiny poodle who is 15 years old and had a seizure the night before. I informed her to be very easy with her. After an hour, I needed to leave the house and wanted to pay her and see how much longer. I looked into the van window and saw Marianna hitting my poodle in her head! I banged on the window and when she opened the door she started explaining herself about how she didn't hurt her and that she told my dog to sit still already, etc., etc. I was furious after I warned her that she had a seizure the night before. I don't believe in hitting any animal no matter what and she clearing does! I called the main number and discontinued my services. No wonder my dogs were always shaking when she came to the door.
Feb 15th, 2022

I'm aware that only BAD reviews are read by most people AND THIS ONE IS BAD - VERY BAD! My day started off as good as I could expect... I felt a great joy this morning while making my usual 3-egg, 2-pc toast breakfast. Now I know not everybody has Fur-Babies. Lots of folks just have pets they like but some of us really LOVE our dogs... My fur baby was standing at attention while I was busy flipping the eggs and I began to wonder if his olfactory nerves were overactive as a result of me forgetting to feed him his late snack last night. An extra egg for Wolfie was certainly doable, maybe three. It was after 3pm when Jodie arrived to give Wolfie a buzz cut and bath. What transpired after that was the WORST NIGHTMARE she could have imagined. (my dog is a HE). I'm not sure what was going through my dog's mind. Could it have been the experience he endured when my daughter came over a few days ago to (save me some bucks)? The eggs? (not part of his usual diet). As soon as the door shut on Jodie's "state of the art" dog grooming van with the stainless steel wash basin and adjustable height grooming table, air conditioner on the roof (like my rv), etc. The STUFF HIT THE FAN! Wolfie must have been having some sort of instant recurring nightmare because he SPRAYED the inside of the beautiful van with excrement. Not only that, but excrement was all over Jodie as well! That's ok, let's just get you in the bathtub and all cleaned up, get all that dog poo off of you, and onto the grooming tab..... And it happened again! It was like PROJECTILE VOMIT coming out the other end! DOG POO EVERYWHERE! Sorry, but after the third time it happened, THAT WAS IT! You can't imagine the embarrassment I had to endure. On top of everything else, she wouldn't take my money! Lesson learned here: Before grooming, find some valium (for dog and possibly groomer). Spend the first few minutes getting acquainted. Don't leave Wolfie's sight. (might have separation anxiety) I'm sorry but this won't happen again.... Now for the rest of the review... Once upon a time, I read on my boss's wall, a plaque that said. "Good Service is Doing What You Said You Were Going To Do, When You Said You Were Going To Do It." Smoochable Pooch lived up to this and more! She was 15% into the time window - 5 stars. She did her best with an incorrigible, unwilling participant - 5 stars. In light of this, I would have to rate the service with ten stars but there is only five available. If you have read this far, and think for a minute you can do better, by all means, be her guest, and I wish you luck - you'll need it!
Nov 4th, 2021