Sonic Drive-In

Miki P. _{on Google}

Apr 8th, 2024

This company has definitely gone downhill, and this location particularly is full of disfunction and chaos. Dont expect to get someone to take your order for at least 20 minutes (if youre lucky), dont expect to wait less than another 30 minutes for your goods (regardless of what or how much you ordered), and lastly, dont expect to get the order that you asked for. The workers look like they are actively high and verrrrry slooooow NOT A JOKE. The manager didnt think anything was wrong with business and wouldnt hear out why I would be waiting 45 minutes for only 2 drinks and some ice cream. Finally got a call back from corporate I assume and she was also completely useless and a waste of time. Did not help an inch and showed zero understanding, she clearly deserved nothing better than a terrible survey she had received. I have nothing else to believe besides the company must be on a steep decline because they no longer deserve my time, money, or business. One star, would have gone lower if I couldve.

Jenny Ellis _{on Google}

Apr 8th, 2024

Ordered using the app. Arrived on time. Took 20 minutes just to get my call light answered! After another 10-15 minutes watching multiple cars get their orders, we pulled the car hop to the car to ask. Was told they were the only car hop and we had a lot of drink orders. We had two drinks and an ice cream. Brought our drinks to us and asked what the ice cream was. Well I ordered a blast and customized it. The frozen lemonade was no longer frozen. The iced coffee doesnt have my special add ins and is so watered down its like water coffee(I asked for light ice). It was also several inches from the rim. He remade my ice cream bc he said it was soup. I showed him the order and asked if he needed a ss of it and he said hed remember.. nope. Definitely not what I ordered. All in all we were almost an hour into the ordeal and left super disappointed. Used to if you had a wait like that, theyd give out a drink token or something. It was busy as we were leaving. However when we first arrived there were 5-7 cars in the parking lot. One car hop or not, the wait time does not justify what we went through. Our order was clearly ready for a while just sitting there.

Samantha Crisp _{on Google}

Apr 6th, 2024

Took 15 minutes for them to answer take an order, and they had already started breaking their machines down 45 minutes before they closed so they couldnt even offer the full menu. Dude taking the order left an item off our order, and the poor girl running food is left to take the brunt of everyones frustrations.

Robert Mort _{on Google}

Mar 30th, 2024

The food is great but the menu(s) are almost fully obscured for anyone on the passenger side of cars. Really wish they would change that. I really hate having to get out of car to look at the menu.

Pamela Willett _{on Google}

Mar 27th, 2024

Waited 15 minutes before someone got my order, they were unpleasant & I didnt say a word about it then the girl with glasses showed up with my food saying everyone in front of me had online orders when I finally got my food. There were 5 people to show up after I did & already left before I even got my food. She was not kind & did not even apologize. Where did the customer service go?! And if you are going to be that far behind at a fast food joint then you need to figure out what youre doing wrong.