PrintPlace

I have used these guys for almost 20 years but not any more. Poor customer service. I paid for 2 day delivery and just found out that I paid for 2 day printing only to be sent to slowest possible way they could use. I will not get my product on time, I just lost a customer and so did you. Why would you pay for them to do their job faster and not expect it to be delivered faster.
Apr 3rd, 2024

as a long time professional photographer (55+ years) that is reasonably competent with cmyk output, this company is exceptional... their output quality is great and consistent, many times deliveries arrive early.. however most importantly their customer service is the best. They will do everything possible to help you not make mistakes/errors... if you need help with a project, just ask. jb
Mar 29th, 2024

When they get it right, it's good. That happens about 30% of the time, yet my boss still wants to use them. We rarely get our order when it's supposed to arrive. When we get it, there's a good chance that some of it is messed up due to not being put in the box properly. Above all, every order we make, we have to call in and talk to several people for 30+ minutes just to get custom tabbing that should be an option on the website, especially when the custom tabbing is standard for USPS mailings. They recently instituted a 5 point guarantee (that their customer support knows nothing about), and our last order had their guarantees missing 4 out of the 5. This place used to be the best about 5-6 years ago. The last order we placed was ORDER # 12041131. Just placed a new order, ORDER # 12184000. Had to go through the same process. Almost 50 minutes on the phone just to handle something that should be a standard option. So far on this order, you're missing 2 of the 5 guarantees. I'm not trying to sound rude, but when you have to go through this same thing every single time, it gets annoying, especially when you have told people about the issue and they say they will bring it up with management.
Mar 1st, 2024

Great quality! I had some problems with shipping but customer service helped me with the issue. Responsive staff. Great job guys! Thank you!
Jan 26th, 2024

excellent!
Jan 19th, 2024