Chase Bank

I try to casher my check of one my customer but they refuse in not because my passport is damaged by humidity but dry and valid Everything was right juts for that reason don't change my check The manager said go to u bank they can change u the check but how they gonna change my check if they putting a endorsement canceled in the back of my check For that reason I don't have account here in this bank. Really buad work from manager she don't invest about the check is legal or something like that This the manager business card
Mar 29th, 2024

Not willing to help you and getting an appointment is near impossible. Walked in 40 minutes before they closed to see if I could get help since I couldn't get any answers online or on the phone. I was basically told I would have to come back between 9:00 to 3:00. For those of us who work jobs, how are we able to do that during the week?
Jul 20th, 2023

Very discourteous, combative service person ! Had to insist she do her job- she walked off & suppose supervisor sent her back . Finally did what we went in for- 91 yr old mom wanted to set up autopay for credit card. Youd think a simple task - fought us all the way !
Jul 9th, 2023

Jul 7th, 2023

Once again this bank has messed with the lives of the innocents. after trying to call and speak with a banker for 2 days (no one available to answer) I decided to go in and talk to a bank in regards to a simple question. All I wanted to know was could I cash a check from another bank if I don't have a chase account. The teller decides to take my check and go ask her manager, when she returns with my check, I noticed she went ahead and stamped the back of the check. She then states she was unable to cash my check since I was not a Chase member. She put a line though the stamp saying all should be good. Well, currently, I am unable to cash the check now because of this stamp!! They also said I could open an account with them, but they would put a 14 day hold on the check. This check is for rent, I don't have 14 days! Thank you Chase for once again being the reason I only bank with virtual banks!!
Jun 14th, 2023