Independence Village

Independence Village has a problem with roaches and bed bugs! They did over a decade ago and still do. Were moving our mom out as soon as possible. I moved out in 2012 and will never move back and she moved out in 2011. I feel like with her dementia and the lady who was in charged didnt disclose everything.
Dec 21st, 2023

Management never available. AC filters supposed to be changed every 3 mths. Been 7 mths! Sun deck on 3rd floor been closed over 3 yrs. False advertisement on website. Hallway carpets nasty even after shampoo. Don't care about residents.
Oct 4th, 2023

Jul 30th, 2023

I have family and friends with disabilities that this place is good for income
Jun 19th, 2023

When I moved in was really nice, But my only complaint is that it's NOT getting cleaned Matt's at doors haven't been cleaned in the 3 years I've been here 3rd floor not getting cleaned it's become very gloomy yes bed bugs I know that their trying but literally it needs the floors mopped. Downstairs spills front spill elevator is nasty. . I'm moving but I'd like to see a change in the cleanliness of this property. Handle rails need cleaned windows going out the door . It seem like second floor gets the attention . .it's embarrassing to bring family to such a un clean place. Maybe 2 people cleaning instead of one. We got new furniture hasn't been even dusted. .there are good things people are kind and helpfull There's really good hot meals once a day. I pray all is good and things change for the better. . The cleaning person needs management to check on her work .
Mar 24th, 2024