Universal Medical Supply

No physical store front, only have one scooter available non refundable no pictures not on website special order only 1800 no refunds. Saw some bad reviews was hoping to be surprised but the address is fake and they are less than helpful. 0/5 stars Edit: yes the physical location is for a credit union, I'm sure you rent out some closet space out back in a shed but there is nothing at that location so it makes no sense to claim something is there. As for your one scooter that your "customer service rep" told me you had there is no photo of it on your website, she also said it is 1800 dollars non refundable but she would text me a picture of it before it was mailed out. *slow clap* your business was damaging itself long before I wrote this review.
Oct 28th, 2022

Truly the worst customer service ever. Stay far away. They had a nebulizer and would not even let us come in to buy it. They said they do delivery only-and couldnt let us come in and buy it when my son needed a treatment and our machine broke. Called right when they opened and they said they could only deliver it at 6pm HORRIBLE SERVICE. Stay far away
May 30th, 2022

bad
Mar 15th, 2022

Service tech told me I needed to change my Oxygenator filter every three months but didnt leave me any filters, saying I had to call & ask for a service call - then he took my bad Oxygenator & left me a new one that sounds like a diesel powered generator compared to my older one. Also he handled my nasal cnula without washing his hands. Yuck! Might be spreading diseases. Find a different company. Notifying my health insurer to not pay them.
Jan 28th, 2022

We have always ordered prodigy test strips from this store and have always had a good experience. My wife forgot to order refills on time and explained to the lady we spoke with that she sometimes runs out of strips. The store associate was very accommodating, she asked about how often I test and calculated how much supplies she needs each month. She offered to put our order on a schedule to make sure my wife never runs out of her testing supplies and then placed an order. The order was made last week Tuesday evening and we were told that delivery was likely going to take 5 to 7 days. To our surprise, we got the order on Thursday of the same week, in about 2 days! My wife was super happy about getting her test strips early because she was almost out of supplies. I highly recommend this store:-)
Jun 20th, 2021