Starbucks

This used to be a good starbucks, but after what happened yesterday, Im never going back. I went there and ordered a Feta Spinach Wrap from the drive-thru. When I received it from the young lady at the window, I grabbed it from the top of the bag, and the bag broke from underneath for no reason. Causing my wrap to fall on my car floor. I grabbed it and ripped off a piece on the corner, then told the lady that it had fallen and I needed another one. She took it from me and took a bit to come back. To which i concluded that she had indeed warmed up a new one. But when she handed it back to me and only after I drove away, I noticed that she only taped up the bag from the bottom. I took out the wrap and saw that it also was missing a piece from the corner. In conclusion, she only took the same wrap and taped up the bag and gave it back to me even after I told her that I had fallen on my car floor and was therefore not edible. I'm not going back here.
Apr 3rd, 2024

Mar 28th, 2024

This was previously my favorite Starbucks, but unfortunately the level of customer service has dramatically declined. They got my single latte order wrong in the drive thru, I patiently waited while they fixed it only to realize it was wrong again while I drove off. I went back inside to have my order corrected, when it was it was handed to me with a broken lid that proceeded to spill onto me. I was not apologized to or even acknowledged for my inconvenience.
Mar 24th, 2024

Mar 15th, 2024

Probably the rudest Starbucks experience weve ever had. Besides being rushed to order, the nose ring lady was flat out having a bad day, unresponsive, and I think just pissed to be here today We will take our large orders to Cozy Coffee from here on out. Pay that lady more! Shes downtrodden like a 1700s maiden with no window in the tower.
Mar 15th, 2024