Hours

Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
9:00 AM - 8:00 PM

Chamber Rating

4.2 - (212 reviews)
157
9
4
5
37
Read Our 212 Reviews

Chamber Rating

4.2 - (212 reviews)
157
9
4
5
37
  • Kay Wright

    Keagan provided great service at the Allen location on McDermott. He assisted me with several AT&T products plus shared some valuable camera tips, upon my inquiry. Friendly and professional. Nice to have receive 5- Star customer service!
    Mar 17th, 2024

  • Emily Fjeldsted Hocking

    Visit was perfect We were there to add a new line to our account for our daughter and get her her first phone the team there was so helpful very quick and got everything taken care of for us very satisfied
    Mar 15th, 2024

  • Danielle Skarin

    LIARS!!!!!!!! They lied to us and and said we would get gift cards for the credit and we did not . We got bill credits. They are a 3rd party store not a Corporate store. They only care about making the sale. DO NOT GO WITH THEM -- UPDATE -- Store attempted to make things right.
    Mar 13th, 2024

  • Cheryl Degarimore


    Feb 24th, 2024

  • Brenda Cantrell

    I frequent this store on W. McDermott in Allen. The staff is always so kind explaining new technology and plans for cell phone and TV. I called them to ask about getting new remote controls or letting them reprogram my two. I was instructed to call customer service to get someone to walk me through the process. I was overwhelmed with the expertise Ms. Kaberil demonstrated in helping me reprogram my two devices. Im happy that I did not have to schedule someone to come to my home to do this. I am very pleased with Direct TV customer service staff for their professionally trained agents. I recommend AT&T/Direct TV highly.
    Feb 23rd, 2024

Read Our 212 Reviews

About
AT&T Store

Stay connected with AT&T in Allen. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Allen for every need. Enjoy the flexibility of an Allen prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost.

Contact Info

  •   214-495-9900
  •   (214) 495-0845
  •   Facebook

Products

  • Cell Phones
  • Tablets
  • Accessories
  • cellphones
  • wireless phones
  • internet
  • TV service
  • smartphones
  • prepaid phones
  • Wireless Plans
  • Wearables
  • Small Business Solutions
  • Internet Services
  • Prepaid Devices

Services

  • Wireless Bill Payments
  • Equipment Trade-in & Recycling Program
  • Small Business Solutions
  • Beats by Dre
  • Bose
  • Headphones
  • Tablets and Accessories
  • Free Consulting on Devices
  • Prepaid - GoPhone Refill
  • iPhone Repair
  • Screen Repair

Brands

  • AT&T
  • Apple
  • DIRECTV
  • Kyocera
  • LG
  • Motorola
  • Samsung
  • Sonim
  • Beats
  • BlackBerry

Questions & Answers

Q What is the phone number for AT&T Store?

A The phone number for AT&T Store is: 214-495-9900.


Q Where is AT&T Store located?

A AT&T Store is located at 816 W McDermott Dr #320, Allen, Texas 75013


Q What is the internet address for AT&T Store?

A The website (URL) for AT&T Store is: https://www.att.com/stores/texas/allen/121971?source=E-g2s10000000000X&wtExtndSource=stores


Q How big is AT&T Store?

A AT&T Store employs approximately 20+ people.


Q What days are AT&T Store open?

A AT&T Store is open:
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 9:00 AM - 8:00 PM


Q How is AT&T Store rated?

A AT&T Store has a 4.2 Star Rating from 212 reviewers.

Ratings and Reviews
AT&T Store

Overall Rating

Overall Rating
( 212 Reviews )
157
9
4
5
37
Write a Review

Kay Wright on Google

image Keagan provided great service at the Allen location on McDermott. He assisted me with several AT&T products plus shared some valuable camera tips, upon my inquiry.
Friendly and professional. Nice to have receive 5- Star customer service!

Business Response on Google Oct 23rd, 2022
Hi Kay! We are so glad to hear about your experience with our representative and AT&T! Providing our clients with excellent customer service is what we are all about. If you need anything else, you know where to find us or schedule an appointment at attvip.com

Emily Fjeldsted Hocking on Google

image Visit was perfect
We were there to add a new line to our account for our daughter and get her her first phone the team there was so helpful very quick and got everything taken care of for us very satisfied

Business Response on Google Mar 16th, 2024
Thank you Emily, for taking the time to post about your in-store experience with us! Our team works hard to provide a seamless and enjoyable shopping environment. Your feedback encourages us to keep up the good work. Looking forward to your next visit, don’t forget you can also book an appointment with us online at attvip.com!

Danielle Skarin on Google

image LIARS!!!!!!!! They lied to us and and said we would get gift cards for the credit and we did not . We got bill credits. They are a 3rd party store not a Corporate store. They only care about making the sale. DO NOT GO WITH THEM -- UPDATE -- Store attempted to make things right.

Business Response on Google Mar 6th, 2024
Danielle, we understand the frustration caused by your recent experience, and we sincerely apologize for any inconvenience. Your feedback is invaluable, and we're eager to make amends. Reach out to our customer experience team at [email protected], providing your account name, store address, affected number, and a detailed description of the incident. We're here to work towards a resolution for you.

Cheryl Degarimore on Google

image

Business Response on Google Mar 3rd, 2024
Hi Cheryl, thank you for your positive Google review! We are thrilled to see you had a great experience and look forward to working with you again! You can always schedule an appointment at attvip.com, otherwise you know where to find us!

Brenda Cantrell on Google

image I frequent this store on W. McDermott in Allen. The staff is always so kind explaining new technology and plans for cell phone and TV. I called them to ask about getting new remote controls or letting them reprogram my two. I was instructed to call customer service to get someone to walk me through the process. I was overwhelmed with the expertise Ms. Kaberil demonstrated in helping me reprogram my two devices. Im happy that I did not have to schedule someone to come to my home to do this. I am very pleased with Direct TV customer service staff for their professionally trained agents. I recommend AT&T/Direct TV highly.

Business Response on Google Feb 17th, 2024
Hi Brenda! Your kind words regarding your in-store experience mean a lot to us. We're thrilled you had a positive visit, and we appreciate you taking the time to share your feedback. We hope we will see you again, feel free to come by or book an appointment with us at attvip.com.

Load More Reviews

Overall Rating

Overall Rating
( 212 Reviews )
157
9
4
5
37

Write a Review

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