Chamber of Commerce

      Volkswagen of Abilene

      ( 438 Reviews )

      Volkswagen of Abilene
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      Hours

      Wednesday:
      8:00 AM - 6:00 PM
      Thursday:
      8:00 AM - 6:00 PM
      Friday:
      8:00 AM - 6:00 PM
      Saturday:
      8:00 AM - 6:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 6:00 PM
      Tuesday:
      8:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.5 - (438 reviews)
      358
      29
      10
      7
      34
      Read Our 438 Reviews

      Chamber Rating

      4.5 - (438 reviews)
      358
      29
      10
      7
      34
      › ‹
      • Susan Tettleton

        Experience was super, answered all my questions he was super patient with me and over all was a super experience
        Apr 6th, 2024

      • Kelsea Hill

        It is evident that taking good care of your customers is of the lowest priority for your dealership. I brought my car in during early January for an alignment issue and irregular wearing of my tires. I was told it was fixed, only to then ruin a set of brand new tires in less than two months because the alignment was NOT fixed the first time I brought it in. They claimed they had quoted me a part, which I was told was not an immediate need and being unfamiliar with car parts, was completely unaware that it had anything to do with the alignment. The safety of my children and I was absolutely compromised when this issue was not fixed the first time I brought it in. $4800 later, I will dissuade EVERYONE I know from doing business with VW of Abilene after getting completely screwed over by the service department. Thank goodness for Brooke, who put forth her best effort to vouch for me and provide my history - to no avail. I have repeatedly had my car serviced here for over three years, only to be completely taken advantage of. Albert had many opportunities to make it right, but he chose not to and to nickel and dime me instead. I feel sorry for the people who have to learn the hard way like I did.
        Apr 6th, 2024

      • Casey Brannon

        Darren went above and beyond to help us find a good vehicle to suit our needs and wants!! Were very grateful for him and Brandon for all their help!
        Mar 31st, 2024

      • Jodi Sobotka

        Super friendly staff. great work and my car gets a quick wash!
        Mar 31st, 2024

      • Abby Cerda

        Everyone at Volkswagen is so nice and helpful! Dennis was our salesman , and he was very helpful and patient throughout my process of buying my first car on my own!! He is wonderful!
        Mar 27th, 2024

      Read Our 438 Reviews

      About
      Volkswagen of Abilene

      Volkswagen of Abilene is located at 1350 S Clack St in Abilene, Texas 79605. Volkswagen of Abilene can be contacted via phone at 325-673-4663 for pricing, hours and directions.

      Contact Info

      •   325-673-4663
      •   (325) 673-4663
      •   (325) 673-5948

      Services

      • LEASING

      Questions & Answers

      Q What is the phone number for Volkswagen of Abilene?

      A The phone number for Volkswagen of Abilene is: 325-673-4663.

      Q Where is Volkswagen of Abilene located?

      A Volkswagen of Abilene is located at 1350 S Clack St, Abilene, TX 79605

      Q What is the internet address for Volkswagen of Abilene?

      A The website (URL) for Volkswagen of Abilene is: http://www.volkswagenofabilene.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp

      Q How big is Volkswagen of Abilene?

      A Volkswagen of Abilene employs approximately 11-20 people.

      Q Is there a key contact at Volkswagen of Abilene?

      A You can contact Sterling Robertson at 325-673-4663.

      Q What days are Volkswagen of Abilene open?

      A Volkswagen of Abilene is open:
      Wednesday: 8:00 AM - 6:00 PM
      Thursday: 8:00 AM - 6:00 PM
      Friday: 8:00 AM - 6:00 PM
      Saturday: 8:00 AM - 6:00 PM
      Sunday: Closed
      Monday: 8:00 AM - 6:00 PM
      Tuesday: 8:00 AM - 6:00 PM

      Q How is Volkswagen of Abilene rated?

      A Volkswagen of Abilene has a 4.5 Star Rating from 438 reviewers.

      Key Contacts

      image
      Sterling Robertson
      Owner

      Hours

      Wednesday:
      8:00 AM - 6:00 PM
      Thursday:
      8:00 AM - 6:00 PM
      Friday:
      8:00 AM - 6:00 PM
      Saturday:
      8:00 AM - 6:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 6:00 PM
      Tuesday:
      8:00 AM - 6:00 PM

      Related Categories

      Ratings and Reviews
      Volkswagen of Abilene

      Overall Rating

      Overall Rating
      ( 438 Reviews )
      358
      29
      10
      7
      34
      Write a Review

      Susan Tettleton on Google

      image Experience was super, answered all my questions he was super patient with me and over all was a super experience

      Business Response on Google Apr 6th, 2024
      Hi Susan! We're delighted to know that you had a great experience at Volkswagen of Abilene. We always aim for our customers' satisfaction and it's wonderful to see that reflected in your visit!

      Kelsea Hill on Google

      image It is evident that taking good care of your customers is of the lowest priority for your dealership. I brought my car in during early January for an alignment issue and irregular wearing of my tires. I was told it was fixed, only to then ruin a set of brand new tires in less than two months because the alignment was NOT fixed the first time I brought it in. They claimed they had quoted me a part, which I was told was not an immediate need and being unfamiliar with car parts, was completely unaware that it had anything to do with the alignment. The safety of my children and I was absolutely compromised when this issue was not fixed the first time I brought it in. $4800 later, I will dissuade EVERYONE I know from doing business with VW of Abilene after getting completely screwed over by the service department. Thank goodness for Brooke, who put forth her best effort to vouch for me and provide my history - to no avail. I have repeatedly had my car serviced here for over three years, only to be completely taken advantage of. Albert had many opportunities to make it right, but he chose not to and to nickel and dime me instead. I feel sorry for the people who have to learn the hard way like I did.

      Business Response on Google Apr 6th, 2024
      Kelsea, I'm really sorry to read about your experience. It's our goal to provide reliable service and clear communication, so it's concerning that we've fallen short in this instance. We understand the importance of vehicle maintenance especially when it comes to the well-being of you and your family. Please reach out directly so we can discuss this further and find a way forward together - - Albert Pequeno - Service Manager - 325-673-4663

      Casey Brannon on Google

      image Darren went above and beyond to help us find a good vehicle to suit our needs and wants!! Were very grateful for him and Brandon for all their help!

      Business Response on Google Mar 29th, 2024
      Casey, we're delighted to know Darren and Brandon were able to assist you in finding the perfect vehicle at Volkswagen of Abilene. Thank you for choosing us! We hope to serve you again in the future. Have a great ride!

      Jodi Sobotka on Google

      image Super friendly staff. great work and my car gets a quick wash!

      Business Response on Google Mar 27th, 2024
      Jodi, thank you for leaving us your positive feedback. - The Volkswagen of Abilene Team

      Abby Cerda on Google

      image Everyone at Volkswagen is so nice and helpful! Dennis was our salesman , and he was very helpful and patient throughout my process of buying my first car on my own!! He is wonderful!

      Business Response on Google Mar 29th, 2024
      Abby, we're glad to know that Dennis and our team at Volkswagen of Abilene were able to assist you in purchasing your first car! We appreciate the kind words, and we hope you enjoy every mile with your new ride.
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      Overall Rating

      Overall Rating
      ( 438 Reviews )
      358
      29
      10
      7
      34

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