First Priority Credit Union

Eddie Palmer _{on Google}

Oct 24th, 2023

I was very impressed with the professional and personal service that I received in securing a loan. They have been easy to work with and have given me the service that I needed when I needed it the most. I would recommend them and give them 5 stars.

Stacey Phillips _{on Google}

Sep 2nd, 2022

I banked with them for over 20 years, along with my parents and children, but their service has steadily declined over the past few years. In April 2021 a friends stimulus check was set to be deposited into my account. My friend and I went to the credit union beforehand to see if I needed to add him onto my account and we were told no, it wasnt necessary. Every day leading up to the day the deposit was expected, it showed as pending online. The day finally came when it shouldve been deposited and I was told it was returned because his name wasnt on my account. I reminded them that we had just came there in person to ask about that and were told it wasnt necessary. They said Well things changed after that and we were instructed to return them if the name wasnt on the account. So fine. We are told the check has been returned to the IRS and we need to deal with them. After months of trying to get through to the IRS during tax season, I finally succeeded in reaching a human and was told the Credit Union never returned the stimulus check. So I called Lisa and after a long hold on the phone, she returned to tell me she found it stuck in the system along with many other peoples checks. They led my friend to believe his $1400 was there right up until the day he shouldve received it, then kept it for months, and then just said Oh whoops! Here it is. This is an extremely unprofessional staff of snide women who seem lazy and unqualified. Marissa was the only employee who cared about customers and she quitno longer works there. Sometimes things are done one way, sometimes another waythere is no rhyme or reason and if it ends up having a negative effect on you they couldnt care less. They dont even value customers who have banked with them for decades. Do yourself a favor and bank elsewhere.

Rick T _{on Google}

Feb 25th, 2022

First Priority has great rates, great staff, and friendly service.