Direct Auto Insurance

Apr 4th, 2024

Door says they open at 9am, i called and didnt get nobody at the office and was sent to the automated 1-800 line so I stopped everything I was doing and went to the office and the door was locked, me and the postman was knocking trying to get someone to answer thinking maybe they were in the back and locked the door but neither of us got an answer and so I tried to call the number a second time and was once again sent over to the automated 1-800 again Ive got serious questions about my policy and need someone local to talk to asap
Mar 25th, 2024

My experience didn't start out as a good one but after speaking with Aaron Ward that all changed. Even after I was pretty rude and hard to deal with, he kept calm and really cared enough to walk me through a few things that weren't explained at all by the original agent. If it was not for Mr. Aaron Ward they would've lost me as a customer today. He should be in charge of all the training of agents!!
Feb 28th, 2024

I spoke with Aaron ward, he was very helpful and patient. Answered all my questions and was very nice to talk too. Thank you Aaron and direct auto
Jan 25th, 2024

Angela king was very professional and patient
Dec 9th, 2023