TN Plumbing Solutions

Hours

Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours

Chamber Rating

4.7 - (332 reviews)
301
11
1
2
17
Read Our 332 Reviews

Chamber Rating

4.7 - (332 reviews)
301
11
1
2
17
  • Jenny Stewart

    Robert and his technician came to our rescue right away! They were both very courteous and explained what the problem was, how it happened and how they fixed the issue. We will definitely call them first for any emergency plumbing situations. Jamison was an excellent technician. We had another plumbing problem fixed right away! I highly recommend TN Plumbing Solutions, again. :)
    Apr 9th, 2024

  • Karim Hautl

    Great guys! Robert, Gary & Sean. Solid talented team. Ive dealt with many plumbers in the past and have had horrible experiences. These guys come in and get the job done. Professionals that know what they are doing. If youre looking for a Plumber for your residence or business look no further.
    Apr 2nd, 2024

  • R R

    Thank you. This company, from the very top, cares about their customers and making things right. It is appreciated and does not go unnoticed. Thank you for putting the customer first. Thank you doing great, efficient work.
    Mar 26th, 2024

  • R Woods

    Very Professional, kept lines of communication open, alternative ways to pay because its expensive. Would have liked to get other estimates, yet after spending 2K for initial fix which didnt fix the situation, was able to apply that 2 K to the new total bill, so as we say in poker I was pot committed at that time. Thanks Dakota and Jonathan.
    Mar 25th, 2024

  • Z No

    I wrote this one star review after the initial job was completed 3/16/2024 which read: "I called about a possible leak behind my toilet. I had to agree to the price quoted beforehand. I thought it was going to be dramatic fix for that price. After all was finished I paid $1,850 for him to cut through the drywall and connect the new water line to my sink line. This is a small toilet and sink area. ONE THOUSAND EIGHT HUNDRED AND FIFTY DOLLARS! I will NOT use them again or refer anyone I know to use them. This price was not warranted by any means!" So the owner calls me and says that he agrees the work was not to par for the price. After listening to him talking about his life and business for OVER an HOUR he asks what I thought a fair price would be. I said $850. HE AGREED and then flips and says that I was taking money away from him , his wife and kids. That he has a high overhead and he was losing money on this job. I said ,so you're overcharging your customers to pay for your overhead? HE TOLD ME IF I REMOVED MY NEGATIVE REVIEW, GAVE HIM 5 STARS, HIGHLIGHT THAT THE QUALITY, PRICE AND COMPANY WERE GREAT, THAT HE WOULD REIMBURSE $1000 OF WHAT HE CHARGED ME. I agreed and removed my negative review based on his stated intentions to be fair. He came to my home this afternoon 3/22/2024 with a letter he says his legal team wrote up and that I must sign it before he gives me the check. It accuses me of extortion and that I must cease and desist defamation because of my honest Google review... and by signing it I Admit that I defamed and extorted him!!! He said he paid his attorney $1000 to write it. Lie. The owner SAID THAT I HAD DEMANDED THAT HE GIVE ME $1000 BY EXTORTION!! I DID NOT sign the paper, I DID NOT accept $1000 check and I told him to leave my house!! And as he walks out the door , he's MAD and says " which car is yours...? " (My neighbor who is law enforcement read it and said it was not a legal document, that it looks like the intention was to accuse, intimidate and extort ME! ) This is the owners black Hummer in the pictures below leaving my home. Customers, beware! If you think his prices are high, you're absolutely right! You're paying for his lifestyle..
    Mar 26th, 2024

Read Our 332 Reviews

About
TN Plumbing Solutions

TN Plumbing Solutions is located at 131 Weakley Ln Suite 130 in Smyrna, Tennessee 37167. TN Plumbing Solutions can be contacted via phone at 615-237-1054 for pricing, hours and directions.

Contact Info

  •   615-237-1054

Questions & Answers

Q What is the phone number for TN Plumbing Solutions?

A The phone number for TN Plumbing Solutions is: 615-237-1054.


Q Where is TN Plumbing Solutions located?

A TN Plumbing Solutions is located at 131 Weakley Ln Suite 130, Smyrna, TN 37167


Q What is the internet address for TN Plumbing Solutions?

A The website (URL) for TN Plumbing Solutions is: http://tnplumbingsolutions.com/


Q What days are TN Plumbing Solutions open?

A TN Plumbing Solutions is open:
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours


Q How is TN Plumbing Solutions rated?

A TN Plumbing Solutions has a 4.7 Star Rating from 332 reviewers.

Hours

Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours

Ratings and Reviews
TN Plumbing Solutions

Overall Rating

Overall Rating
( 332 Reviews )
301
11
1
2
17
Write a Review

Jenny Stewart on Google

image Robert and his technician came to our rescue right away! They were both very courteous and explained what the problem was, how it happened and how they fixed the issue. We will definitely call them first for any emergency plumbing situations.
Jamison was an excellent technician. We had another plumbing problem fixed right away! I highly recommend TN Plumbing Solutions, again. :)

Business Response on Google Dec 7th, 2021
Thank you, Jenny, for your positive feedback. We look forward to working with you again on any future plumbing issue that may arise.

Karim Hautl on Google

image Great guys! Robert, Gary & Sean. Solid talented team. Ive dealt with many plumbers in the past and have had horrible experiences. These guys come in and get the job done. Professionals that know what they are doing. If youre looking for a Plumber for your residence or business look no further.

Business Response on Google Apr 9th, 2024
Absolutely delighted to see your 5-star review! Remember, your satisfaction fuels our drive to not only meet but exceed expectations, just like the 10X Rule pushes us to achieve greatness beyond the ordinary. Your feedback is the rocket fuel propelling us to scale new heights and redefine excellence. Let's keep pushing the boundaries together, aiming for 10X successes in every endeavor. Thank you for being a pivotal part of our journey. Onward and upward, always!

R R on Google

image Thank you. This company, from the very top, cares about their customers and making things right. It is appreciated and does not go unnoticed. Thank you for putting the customer first. Thank you doing great, efficient work.

Business Response on Google Mar 26th, 2024
Thank you for taking the time to share your experience with us. We are thrilled to hear that you are now happy with the outcome of the job. Your satisfaction is our top priority, and we always strive to ensure that our customers receive the best possible service. Your 5-star review means a lot to us. It serves as a validation of our commitment to customer satisfaction and motivates us to continue providing exceptional service to all our valued customers. Thank you once again for choosing our services and for sharing your positive experience. We look forward to serving you again in the future.

R Woods on Google

image Very Professional, kept lines of communication open, alternative ways to pay because its expensive. Would have liked to get other estimates, yet after spending 2K for initial fix which didnt fix the situation, was able to apply that 2 K to the new total bill, so as we say in poker I was pot committed at that time. Thanks Dakota and Jonathan.

Business Response on Google Mar 26th, 2024
Thank you, Mr. Woods, we appreciate your feedback and are glad to hear that you were pleased with the quality of our work. Our team always strives to deliver the best possible service to our customers. Certainly! We understand that price is an important factor when considering any service. While our pricing may be higher compared to some other options, we believe it is justified by the following reasons: Quality of work, expertise, customer satisfaction, and value. We take pride in delivering high-quality workmanship and ensuring that our customers receive long-lasting solutions. As mentioned earlier, we absorbed a portion of a previous invoice for the permanent fix. This demonstrates our commitment to customer satisfaction and our willingness to go above and beyond to ensure that our customers are taken care of.

Z No on Google

image I wrote this one star review after the initial job was completed 3/16/2024 which read:
"I called about a possible leak behind my toilet. I had to agree to the price quoted beforehand. I thought it was going to be dramatic fix for that price. After all was finished I paid $1,850 for him to cut through the drywall and connect the new water line to my sink line. This is a small toilet and sink area. ONE THOUSAND EIGHT HUNDRED AND FIFTY DOLLARS! I will NOT use them again or refer anyone I know to use them. This price was not warranted by any means!"
So the owner calls me and says that he agrees the work was not to par for the price. After listening to him talking about his life and business for OVER an HOUR he asks what I thought a fair price would be. I said $850. HE AGREED and then flips and says that I was taking money away from him , his wife and kids. That he has a high overhead and he was losing money on this job. I said ,so you're overcharging your customers to pay for your overhead? HE TOLD ME IF I REMOVED MY NEGATIVE REVIEW, GAVE HIM 5 STARS, HIGHLIGHT THAT THE QUALITY, PRICE AND COMPANY WERE GREAT, THAT HE WOULD REIMBURSE $1000 OF WHAT HE CHARGED ME. I agreed and removed my negative review based on his stated intentions to be fair. He came to my home this afternoon 3/22/2024 with a letter he says his legal team wrote up and that I must sign it before he gives me the check. It accuses me of extortion and that I must cease and desist defamation because of my honest Google review... and by signing it I Admit that I defamed and extorted him!!! He said he paid his attorney $1000 to write it. Lie.
The owner SAID THAT I HAD DEMANDED THAT HE GIVE ME $1000 BY EXTORTION!!
I DID NOT sign the paper, I DID NOT accept $1000 check and I told him to leave my house!! And as he walks out the door , he's MAD and says
" which car is yours...? "
(My neighbor who is law enforcement read it and said it was not a legal document, that it looks like the intention was to accuse, intimidate and extort ME! ) This is the owners black Hummer in the pictures below leaving my home. Customers, beware! If you think his prices are high, you're absolutely right! You're paying for his lifestyle..

Business Response on Google Mar 20th, 2024
As a company we strive to give every customer a 100% satisfaction experience, and unfortunately as in life that is not always the case. We are saddened that a customer might have a negative experience and clearly trying to rectify that took a turn that manipulated a process into the wormhole it became. We tried in this instance to make a customer happy that took over an hour to make an educated decision. Took care of a project that was clearly more involved than originally anticipated according to the understanding of the customer, and it wasn’t until after the job was completed and paid for that we heard that the customer had an issue with the price. We pride ourselves on our response time to emergencies, giving multiple options for both the repairs and payment options and sometime its just not possible to make everyone happy. We went back out to fix a fitting that needed adjusting before all this started but the underlying issue was the feeling of paying too much for fast expert professional service. We have a strong reputation as can be seen from other google reviews and having been in business for almost 15 years pride ourselves on being able to serve as The Plumber that cares.

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Overall Rating

Overall Rating
( 332 Reviews )
301
11
1
2
17

Write a Review

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