Cherokee Health Systems

My first appointment attempting to establish a primary care MD.. when I got to my appointment I realized id been scheduled to have an appointment with a computer screen, there was no actual doctor in the building. I was very upset but I rescheduled with a different doctor only to discover she's not an MD she's a nurse. Just be aware they're not very professional and lack communication with patients. Ask all the questions so you don't waste your time and end up back at square one like me.
Mar 31st, 2024

Love this place!! Everyone is so friendly and they will talk and explain everything in detail. Absolutely love the nurse Kayla she is awesome.
Feb 2nd, 2024

Jan 26th, 2024

Sara Propst is a terrible provider that knows absolutely nothing about real trauma and more than likely will re traumatize anyone who experienced terrible abuse, as Cherokee Health Systems clinicians from the top down would rather protect their egos by telling themselves the client was resistant to treatment, which is why they abruptly stop instead of acknowledging the client was asking for longer sessions and more frequent appointments that are not two to three weeks out, as 30-minute sessions serve absolutely no purpose to anyone unless you just want to be heard. How its legal to give such short sessions to people with severe mental troubles in the state of Tennessee is beyond me. If you see a Cherokee Health clinician once every two weeks for a 30-minute session, you are going to see them for a total of 12 hours a year. You will not build trust with them in that time frame if you experience real trauma, so I recommend you go somewhere else. Update after receiving this response on Monday, January 22, 2024. We sincerely apologize for your recent experience with us. Providing high-quality, patient-centered care is our utmost priority, and we're sorry that your visit with us did not reflect this. We're looking into this situation internally and hope to solve matters promptly and accurately. We hope you can give us another chance to make things right. Sincerely, Cherokee Health Systems I will not accept any copy-and-paste apologies regarding the care I received from Cherokee Health System because they do not make up for the years of subpar treatment I received or the time I lost waiting for brief sessions that, in retrospect, felt more like a checklist when I was in actual need of quality care and asked for it. Update after receiving this letter on Thursday, February 1, 2024. They make one statement: while they respond to reviews and undertake public relations, their private correspondence is their true character.
Jan 20th, 2024

I like the doctors and the nurses
Jan 11th, 2024