Under Armour Factory House

This store had Amazing selection with unbelievable deals!! The store has a great selection with Amazing customer service!
Dec 26th, 2023

Aug 13th, 2023

Aug 9th, 2023

Place was organized, clean; friendly staff.
Jul 6th, 2023

I went shopping at Under Armour last week during Black Friday. While I was there, the cashier had scanned one of my items twice. I realized this hours later and immediately called the store to ask for a refund. I was transferred to a manager who told me that they needed to check the cameras to confirm the incident, and that I would be contacted by headquarters within a week. However, a week passed and I didn't receive any contact from anyone, nor did I receive a refund. I tried to contact Under Armour's customer service, but was directed to contact the store again. Unfortunately, they had no record of the incident being reported. It seems like the paper with my contact information and transaction details may have been thrown away. As a customer, I am very disappointed by the lack of training, accountability, and proper management at Under Armour. I urge other customers to double-check their receipts before leaving the store, to avoid similar issues.
Nov 27th, 2023