Knoxville Pediatric Dentistry - Sevierville

Brianna Jones _{on Google}

Oct 23rd, 2021

They are wonderful! They were patient with my 4&1 year old boys

Kendra _{on Google}

Aug 16th, 2021

My child went here and I kept telling dentist they are complaining of teeth pain I asked them repeatedly when and what should we do to ease them... they said they had to wait until they were older nothing they could do at this time all they wanted to do is paint sdf on teeth and wait and see game... after waiting pain got worse then decided to get 2nd opinion from a different dentist found out they had a absessed tooth which was causing alot of the pain. To parents if you have a feeling you should get a second opinion do it don't wait my child has since been to the hospital OR and has had to have 9 teeth done total 2 of them had to have root canals I wish the dentist would of listen to me and not had me wait so long I do not recommend this office. Never mind the fact everytime I've came in its been dirty with items on the floor and ladies that work here are rude. There was only one lady nice at front desk

LeeAnn Fisher _{on Google}

Aug 11th, 2021

If I could give 0 stars on my experience I would. My 6 year old was given versed for an extraction performed by Dr. Townsend. During the procedure when he administered the shot my son brought his leg up and the doctor scolded him “ no no we do not kick” mind you my son never kicked. Later my son began moaning while they were shoving gauze in his mouth and he again scolded my son telling him to stop and breathe through his nose( this continued several more times). During a break I walked up to my son to see how he was doing and he was crying because he was scared of his mouth being numb and thought there was something wrong with it. I reassured him that was normal and the feeling would come back later. The doctor and his assistant came back and they never acknowledged my son crying and shaking instead continued to tell him to stop moaning and breathe through his nose. Never once did anyone explain anything to my child about what they were doing. The only communicating they did with him was when they were given him instructions or scolding him. As a former peds nurse I know the importance of reassuring kids when they are nervous during any type of procedure. My son was a 6 year old scared child but was treated like a disobedient teenager. I immediately transferred both of my children to a different dental group that same day.

Heather J. _{on Google}

Apr 23rd, 2021

Great office and location but the entire staff acts miserable as if they hate their job. Everyone but the actual dentists are short and kinda snooty to us.
2021 Update: We have continued to come here since my original post since this is just the most convenient location. Every visit has been better since. The staff has been great with my girls and make sure they feel comfortable during their visits. They communicate well and the waiting time is never bad.

Ely Taylor _{on Google}

Mar 25th, 2021

The the guy who owns this place is very unprofessional, he's the one who did our sons teeth.... our son is 4 and they treated him like he was a teen. His first experience was great with Dr. Ellsworth but that other guy treated my son very poorly and didn't make him feel comfortable at all!