Auntie Anne's

Dec 26th, 2023

Girl with pink braids was rude and disrespectful! After check out she asked if I needed a bag, I said no after not eating all our pretzels I went back to ask for a bag she said I asked you earlier train your kids better!! No need for snarky comment!!
Dec 17th, 2023

Just the spot for sweet treats. The staff was quick to get us settled with our order. I was happy to see they carried Carvel ice cream. If you're a Marriott Bonvoy Elite member, there tends to be a special available. I highly suggest asking about any deals available.
Jun 1st, 2023

Poor customer service with price gouging techniques. I asked for a regular pretzel and was told they don't have any, so I asked when some would be ready and the lady said that they don't make them because it's "easier" to make only the pretzel bites which are $2 more than the regular whole pretzel, and seems to be less of it than a regular pretzel would be. However, they offered it on their menu board.
Apr 11th, 2023

Purchased a large peanut butter and chocolate syrup sundae with vanilla ice cream. Received a caramel and chocolate syrup. Asked for it to be corrected, and the young man who made it said it was peanut butter. But he would remake it. No whip cream, and still caramel! I suggested that someone must have accidentally put caramel in the peanut butter dispenser, and they all argued it was peanut butter not caramel. I said you can clearly see the difference and taste the difference between. Peanut butter and caramel. They produced a container full of peanut butter. And I asked them to make it with the peanut butter, this time they made it a small no whip cream, no cherry, but at least it's peanut butter. Shame on you for taking advantage of people and not making it right without turning it into a fight. Love the Gaylord, hate a cheat.
Apr 7th, 2023