Jet's Pizza

Placed an online order at 8:25 PM on a Tuesday with an estimated delivery time of 60 minutes. Store closed at 9. Attempted to call store after 70 minutes. Someone finally answered the phone at over 90 minutes after ordering. The person who answered began with "Jet's Pizza, how can I help you?" I stated that I was calling to check on an online order placed over an hour ago. The employee cut me off before I could finish my sentence, saying "We closed at 9, if you ordered online an hour ago, 9 times out of 10 that will be refunded overnight." CLICK, hung up on me. I get that you're probably there for minimum wage, and it was 50 or so minutes after closing, but it was at least slightly rude to cut me off & hang up on me when all I wanted was information on my order. I was sober, I was not belligerent or Karen-esque. It should be noted that my money was indeed refunded overnight, so at least I don't have to contact the store & deal with anyone there. A definite bummer, as Jet's used to be my main "in a pinch" pizza. With service like I received last night, I'll be taking my business elsewhere.
Apr 9th, 2024

I Door dashed two jet boats-calzone and man they were very delicious. I will definitely be ordering from them again while here in Nashville. I ordered from this place a 2nd time, and the pizza was very delicious
Apr 8th, 2024

I want to start off by saying I love Jets pizza. I call and order a pizza for pickup and they say 15 minutes. I drive to this location 10 minutes later. No pizzas being made and none in the oven. They tell me its going to be 20-25 minutes. I said forget about it. I am just mad at the time I wasted and that I wasted a part of my evening driving around. I will try them again, but just beware.
Mar 24th, 2024

Not the best, not the worst
Mar 14th, 2024

Absolutely Terrible waited a 1/2 hour for my order And they never even put it in because they had a large order come in after mine. This location has management that doesn't take customer service seriously. I will never spend another dime in this store. And by the way it doesn't help to say anything to management because they will brush you off like they have me before. With all of the competition in town I will spend my money somewhere else.
Mar 13th, 2024