Ravello

Long post. Sorry in advance. I have to give this restaurant a low rating. The rating does not apply to our waitress, Kelly, who was phenomenal or the hostess, but more so to the kitchen staff. We had a few issues with Ravelo. When we arrived, the hostess asked if we had any allergies, which we said one of the members of the party could not have dairy. (I know, I know, we're at an Italian restaurant), but they were going to have a salad. When the waitress came to take the order, she asked about allergies and it was reiterated no dairy for the one guest. When her salad came out, it had 5 hunks of cheese in it. They replaced the salad but left off the dressing. The second issue, they did not have everything that was on the menu, no meatballs, no margherita pizza, no butterfish and who knows what else they were not serving. I opted for the chicken parm dish, sans the zucchini infusion. Big mistake. The chicken looked burnt (see pic) and when I cut into it, it was tough. I decided to try a piece and it was absolutely tasteless. I sent it back and ordered the Caesar salad because they said the chicken parmesan was pre-made, so no need to try to order another. When my salad arrived, it looked fine, but I asked the server for more dressing. He brought me ranch, which Kelly rectified right away and brought me a side of Caesar dressing. The 4 other members of the party enjoyed their dishes. One person said their lasagna was excellent and another liked their ravioli (maybe they'll do a post). My last issue is more so with the location. Since it is in the Garden neighborhood (which does have a roof), the seating area for Ravellos is not enclosed and very, very cold. The draft from the air conditioners blows directly towards the tables at Ravellos. Three of us ordered hot beverages to warm us up. The decaf cappucino was delicious!
Apr 7th, 2024

Great food. Fantastic service
Mar 28th, 2024

Excellent experience!
Mar 15th, 2024

The ambiance was wonderful. It was relaxing & we could hear one another speak. The food was divine & the service was wonderful.
Mar 7th, 2024

Dined here with my colleagues and it was a great experience overall. Would definitely come again.
Mar 4th, 2024