Athena Care Nashville
-
220 Athens Way STE 104
Nashville, TN 37228 - 615-320-1155
Hours
Chamber Rating
-
Kelly Walker
Apr 10th, 2024 -
Mariah Curry
Apr 10th, 2024 -
Alan Welch
Apr 8th, 2024 -
Rebecca Rabon
A straight up nightmare. No communication. Constantly cancelling appointments but not notifying me and still making me pay a copay only to find out its not happening. The billing is crazy, I was told therapy would be $50 per session. Now, 4 months later, theyre back-billing me $90 per session because they dont like how much my insurance covered. I did testing, paid $500 for it, and then they never actually sent me the final report - I had to call back and request it. I was considering doing ketamine and TMS with them, but idk why I would let such a poorly organized group do anything further to my brain at this point. Edit: shocked that yall would reply to this review, not mention anything about my MANY other mentioned issues, and also not respond to my detailed email or request to speak to someone via phone. Shameful customer service! Edit 2: surprise, surprise! Do yall think anyone at Athena Care made time to call me this week? Noooope. They wont even answer the phone or emails. Only limited text communication and snarky responses to google reviews. It has been over 3 weeks since I started trying to raise this issue to leadership. Guess theyre busy putting out other fires!
Apr 4th, 2024 -
Darby Carter
Apr 4th, 2024
Contact Info
- 615-320-1155
Questions & Answers
Q What is the phone number for Athena Care Nashville?
A The phone number for Athena Care Nashville is: 615-320-1155.
Q Where is Athena Care Nashville located?
A Athena Care Nashville is located at 220 Athens Way STE 104, Nashville, TN 37228
Q What is the internet address for Athena Care Nashville?
A The website (URL) for Athena Care Nashville is: https://www.athenacare.health/about-us/locations/nashville-mental-health-clinic/?utm_source=gmb
Q What days are Athena Care Nashville open?
A Athena Care Nashville is open:
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Q How is Athena Care Nashville rated?
A Athena Care Nashville has a 4.4 Star Rating from 471 reviewers.
Hours
Ratings and Reviews
Athena Care Nashville
Overall Rating
Overall Rating
( 471 Reviews )Kelly Walker on Google
Mariah Curry on Google
Alan Welch on Google
Rebecca Rabon on Google
A straight up nightmare. No communication. Constantly cancelling appointments but not notifying me and still making me pay a copay only to find out its not happening. The billing is crazy, I was told therapy would be $50 per session. Now, 4 months later, theyre back-billing me $90 per session because they dont like how much my insurance covered. I did testing, paid $500 for it, and then they never actually sent me the final report - I had to call back and request it. I was considering doing ketamine and TMS with them, but idk why I would let such a poorly organized group do anything further to my brain at this point.
Edit: shocked that yall would reply to this review, not mention anything about my MANY other mentioned issues, and also not respond to my detailed email or request to speak to someone via phone. Shameful customer service!
Edit 2: surprise, surprise! Do yall think anyone at Athena Care made time to call me this week? Noooope. They wont even answer the phone or emails. Only limited text communication and snarky responses to google reviews. It has been over 3 weeks since I started trying to raise this issue to leadership. Guess theyre busy putting out other fires!
Darby Carter on Google
Overall Rating
Overall Rating
( 471 Reviews )Write a Review
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