Merciful Towing
-
667 Patterson Ave
Murfreesboro, TN 37129 - (615) 910-2450
Hours
Chamber Rating
-
Ethan
My car broke down on my way back from Chattanooga! I searched towing near me, and all the other company's around seemed sketchy.. I saw Merciful Towing and was amazed how beautiful their trucks were! I called and to my surprise they answered after the first ring!!! I was quoted a 45 minute eta, but to my surprise the driver was on location with me in under 20 minutes!!! BEST EXPERIENCE I'VE EVER HAD WITH TOWING! I cant say it enough, they are the best!
Jul 26th, 2023 -
John Jatko
Services: Car towing, Long distance hauling
Jul 2nd, 2023 -
Damien Garrett
Wow what a well ran establishment. For a business in an industry that typically deals with people in stressful situations everyone here made sure the process was as stress free for me as possible. Having such strong and transparent communication definitely sets this place apart they won't lead you on or give you any false information which will leave you with a huge peace of mind. Also big thanks to Roque for being on site to retrieve my car so quickly on a busy night. Along with Shane the manager who provided me with all the information I needed with precise updates along the way. 5 stars does no justice. Perhaps your reading this while waiting for a tow know you made a good decision cause you'll be in good hands. Thank y'all Service: Car towing
Jun 28th, 2023 -
Charmaine Kromer
Service: Car towing
Jun 27th, 2023 -
ShaMya Booth
I waited for hours on a towing company to come get me, my husband and daughter the other night. They quoted me an outrageous price, but when I called Merciful Towing, they were there in 20 minutes. Their pricing was extremely reasonable and they were so courteous. The man offered me something to drink and wouldn't take the 50 dollar tip because he said my family had a rough enough night without having to pay more money. They were very professional and considerate to me and my family during the situation. I would definitely recommend them 10/10 service! Service: Car towing
Jun 26th, 2023
About
Merciful Towing
Merciful Heavy Duty Truck Towing is a reputable towing company that provides exceptional services to its clients. The values that define Merciful Heavy Duty Truck Towing are:
1. Reliability: The company prioritizes being dependable and always available to assist customers in their time of need. They understand that emergencies can happen at any hour, and they are committed to providing prompt and reliable towing services.
2. Customer-centric: Merciful Towing puts its customers first. They strive to understand their unique needs and provide personalized solutions, ensuring customer satisfaction is always the top priority.
3. Professionalism: The team at Merciful Towing is highly trained and experienced in heavy-duty truck towing. They conduct themselves with utmost professionalism, adhering to industry standards and safety protocols.
4. Empathy and Compassion: The company believes in treating every customer with empathy and compassion. They understand that vehicle breakdowns and accidents can be stressful, and they aim to alleviate their customers' concerns by showing genuine care and understanding.
5. Transparency: Merciful Towing believes in clear communication and transparency. They provide upfront pricing and keep customers informed about the entire towing process, ensuring there are no surprises.
6. Well-equipped and Modern Fleet: The company maintains a state-of-the-art fleet of heavy-duty tow trucks equipped with the latest technology and equipment to handle any towing situation efficiently and safely.
7. Safety: Safety is paramount in their operations. They take all necessary precautions to ensure the safety of their team, customers, and the vehicles they tow.
8. Integrity: Merciful Towing upholds strong moral principles and ethics in all their dealings. They are honest, fair, and trustworthy, building lasting relationships with their clients based on integrity.
9. Timeliness: Recognizing the value of time, Merciful Towing is committed to providing timely services. They strive to reach their customers promptly and complete the towing process efficiently.
10. Continuous Improvement: The company is dedicated to continuously improving its services, training its team members, and staying updated with the latest advancements in the towing industry.
By adhering to these core values, Merciful Heavy Duty Truck Towing sets itself apart as a reliable and customer-focused towing service that people can trust during challenging situations on the road.
Give us the oppurtunity to exceed your expectations today!
Contact Info
- (615) 910-2450
- [email protected]
Services
- Heavy Duty Truck Towing
- Heavy Duty Semi Pull Start
- Heavy Duty Winch-Out Service
Questions & Answers
Q What is the phone number for Merciful Towing?
A The phone number for Merciful Towing is: (615) 910-2450.
Q Where is Merciful Towing located?
A Merciful Towing is located at 667 Patterson Ave, Murfreesboro, TN 37129
Q What is the internet address for Merciful Towing?
A The website (URL) for Merciful Towing is: https://mercifultowing.com/
Q What days are Merciful Towing open?
A Merciful Towing is open:
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Q How is Merciful Towing rated?
A Merciful Towing has a 5.0 Star Rating from 65 reviewers.
Hours
Ratings and Reviews
Merciful Towing
Overall Rating
Overall Rating
( 65 Reviews )Ethan on ChamberofCommerce.com
My car broke down on my way back from Chattanooga! I searched towing near me, and all the other company's around seemed sketchy.. I saw Merciful Towing and was amazed how beautiful their trucks were! I called and to my surprise they answered after the first ring!!! I was quoted a 45 minute eta, but to my surprise the driver was on location with me in under 20 minutes!!! BEST EXPERIENCE I'VE EVER HAD WITH TOWING! I cant say it enough, they are the best!
John Jatko on Google
Services: Car towing, Long distance hauling
Damien Garrett on Google
Wow what a well ran establishment. For a business in an industry that typically deals with people in stressful situations everyone here made sure the process was as stress free for me as possible. Having such strong and transparent communication definitely sets this place apart they won't lead you on or give you any false information which will leave you with a huge peace of mind. Also big thanks to Roque for being on site to retrieve my car so quickly on a busy night. Along with Shane the manager who provided me with all the information I needed with precise updates along the way. 5 stars does no justice. Perhaps your reading this while waiting for a tow know you made a good decision cause you'll be in good hands. Thank y'all Service: Car towing
Charmaine Kromer on Google
Service: Car towing
ShaMya Booth on Google
I waited for hours on a towing company to come get me, my husband and daughter the other night. They quoted me an outrageous price, but when I called Merciful Towing, they were there in 20 minutes. Their pricing was extremely reasonable and they were so courteous. The man offered me something to drink and wouldn't take the 50 dollar tip because he said my family had a rough enough night without having to pay more money. They were very professional and considerate to me and my family during the situation. I would definitely recommend them 10/10 service! Service: Car towing
Overall Rating
Overall Rating
( 65 Reviews )Write a Review
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