FountainRx Specialty Pharmacy

I'll share my experience. Yesterday my husband picked up my Rx that was made especially for my needs. There were a couple issues I had. The texture of the mouthwash I wasn't able to handle. After speaking with them, they worked it out to meet my need. They went above the mark to see to it my Rx worked for me in every way. Thank you Fountain Rx for being professional in every way. I highly recommend Fountain Rx to meet your needs.
Dec 9th, 2021

I don't do a lot of reviews, but when people are this nice, I just have to. Everyone I've spoken to has been super nice, always in a great mood, and just a real pleasure to deal with - smiling with their voices.
Dec 7th, 2021

I wish I could praise this pharmacy like other have, but its just not been my experience. My doctor wrote a prescription for one thing, and then I got something else. When I called Fountain, I was told they filled what was requested, and then practically hung up on me. No apologies or offers to straighten out the situation. I contacted my doctor and they said they would take care of it. Almost two weeks later I had to call the doctor again as I hadnt received what I needed. When they followed up with Fountain, they were told it was a duplicate prescription so they didnt fill it. That means they didnt fill the first one correctly. When they called me to verify my address again, I had to pay again (now double what I was told, the first for the wrong thing) and when I complained about having to pay a second time for the correct thing, again, no apologies. In fact, I was told - as a possible reason for mis-filling the first prescription that some people prefer the other (item). When I got upset, I was again hung up on. Very, VERY frustrating. Quite possibly the worst customer service I have received from a local company. Disappointing. I hope I dont have to go through this again.
Sep 22nd, 2021

Super group of people to work with for my prescriptions
Jul 8th, 2021

Very friendly and helpful
Jun 22nd, 2021