Hours

Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours

Chamber Rating

2.1 - (37 reviews)
5
6
0
1
25
Read Our 37 Reviews

Chamber Rating

2.1 - (37 reviews)
5
6
0
1
25
  • Lameka

    I don't trust this place; the staff is always unavailable and rude.
    Apr 6th, 2024

  • Craig Lettie's

    MY GRANDMOTHER ATTENDED HERE SHE LOVED HER EXPERIENCE I DID ALSO 10/10 I WOULD RECOMMEND FOR ANYBODY.
    Mar 27th, 2024

  • Nichole Walls

    My Mom was at this facility 8 or 9 days, too long. They had her with a diaper on, which she didnt need!! They had her sitting in filth!! I always had to find someone to assist me!! The place was dirty, filthy, nasty. It smelled of urine. All this place was concerned about was that her insurance paid 100% for her 21 day stay!! When I took her out, thats when , Jason, the administrator, became concerned!! He is a total Idiot and only concerned about himself!! Since my Mom is home she is thriving and she has NEVER worn a diaper!!! This facility should be looked at SOON AND CLOSED BY THE STATE OF TENNESSEE!! Also some of my Moms clothes are missing!! This is just too much!!!
    Dec 16th, 2023

  • Tracy Ray

    The 5 stars are for The therapy department and it is PHENOMENAL. I came here not being able to stand due to a stroke that affected my left side. When I say they worked me in the most caring and compassionate way possible. There were days I wanted to give up but Will and Gina were not having it. Thanks to them, Im standing and walking with assistance. We laughed, I cried and they still pushed me through. If your family member is in need of physical therapy and is willing to do the work, this is the team for them! To the Director of the Therapy dept Chandra(I hope Im spelling it correctly) Gina, Will, Tia, Jett, Shay, Jo, Ashley, Angela and its a couple more whose names slips my mind.. YOU GUYS ARE ABSOLUTELY AMAZING!!!!
    Dec 3rd, 2023

  • KeAsia Watkins

    Do not apply there. They will waist your time. Tells you that you got the job. Then waited 4 days and called and they told me they already field the position after they told me I had the job. They wonder why they have a high turn over rate.
    Oct 5th, 2023

Read Our 37 Reviews

About
Highlands Health and Rehabilitation Center

Harborview Health Systems story began with a highly trained staff of caring associates forged a vision for beautiful buildings resembling a home environment more than a traditional nursing home. Harborview embarked on it's journey in creating great places to live visit and work — with a consistent focus on the resident as the highest priority.No longer simply nursing homes, Harborview offers more services in order to meet the needs of residents and patients. Harborview Health Systems offers Alzheimer’s and dementia care and on-site physicians. Harborview Health Systems continues to look for innovative ways to enhance resident and patient care.

Contact Info

Services

  • Skilled Nursing Facility
  • Licensed Care Professional
  • Senior Physical Therapy
  • Physical Therapy
  • Senior Care
  • Elder Care Center
  • Senior Care Center
  • Nursing Home
  • Rehabilitation Center
  • Elder Care

Questions & Answers

Q What is the phone number for Highlands Health and Rehabilitation Center?

A The phone number for Highlands Health and Rehabilitation Center is: 901-325-7820.


Q Where is Highlands Health and Rehabilitation Center located?

A Highlands Health and Rehabilitation Center is located at 3549 Norriswood Ave, Memphis, TN 38111


Q What is the internet address for Highlands Health and Rehabilitation Center?

A The website (URL) for Highlands Health and Rehabilitation Center is: https://www.highlands-healthcenter.com/


Q What days are Highlands Health and Rehabilitation Center open?

A Highlands Health and Rehabilitation Center is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours


Q How is Highlands Health and Rehabilitation Center rated?

A Highlands Health and Rehabilitation Center has a 2.1 Star Rating from 37 reviewers.

Hours

Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours

Ratings and Reviews
Highlands Health and Rehabilitation Center

Overall Rating

Overall Rating
( 37 Reviews )
5
6
0
1
25
Write a Review

Lameka on Google

image I don't trust this place; the staff is always unavailable and rude.

Business Response on Google Apr 8th, 2024
Lameka, we are terribly sorry you feel this way. We pride ourselves in the way our staff cares for our residents and all individuals who walk through our doors at Highlands Health and Rehabilitation Center. The overwhelming majority of the Google reviews for Highlands echo that we are a very trustworthy place, with warm and available staff. That said, we are always looking for ways to grow. We welcome you to visit the facility or contact our Administrator at (901) 325-7820 or email [email protected] to discuss your observations.

Craig Lettie's on Google

image MY GRANDMOTHER ATTENDED HERE SHE LOVED HER EXPERIENCE I DID ALSO 10/10 I WOULD RECOMMEND FOR ANYBODY.

Business Response on Google Apr 2nd, 2024
Craig, thank you for the 5-Star Review and 10/10 personal rating! We’ll count that as a 5-Star+ review, for which we are supremely grateful. Our staff at Highlands Health and Rehabilitation Center always aims to please and we are very happy to hear when our residents and their families love their experience at Highlands. We will continue to work hard for all of our residents and their families in order to deliver similar results. Please come back and visit any time!

Nichole Walls on Google

image My Mom was at this facility 8 or 9 days, too long. They had her with a diaper on, which she didnt need!! They had her sitting in filth!! I always had to find someone to assist me!! The place was dirty, filthy, nasty. It smelled of urine. All this place was concerned about was that her insurance paid 100% for her 21 day stay!! When I took her out, thats when , Jason, the administrator, became concerned!! He is a total Idiot and only concerned about himself!! Since my Mom is home she is thriving and she has NEVER worn a diaper!!! This facility should be looked at SOON AND CLOSED BY THE STATE OF TENNESSEE!! Also some of my Moms clothes are missing!! This is just too much!!!

Business Response on Google Jan 3rd, 2024
Hi Nichole, we're deeply sorry to know that you weren't satisfied with your mother’s experience, and we were disappointed to read your review. The staff at Highlands Health and Rehabilitation work hard every day to provide quality care and services to our customers. Please know that your concerns will be investigated and any opportunities for improvement will be addressed. If you have any more information to share or if you would like to speak with us, please call (901) 325-7820 or email [email protected]. Thank you!

Tracy Ray on Google

image The 5 stars are for The therapy department and it is PHENOMENAL. I came here not being able to stand due to a stroke that affected my left side. When I say they worked me in the most caring and compassionate way possible. There were days I wanted to give up but Will and Gina were not having it. Thanks to them, Im standing and walking with assistance. We laughed, I cried and they still pushed me through. If your family member is in need of physical therapy and is willing to do the work, this is the team for them!
To the Director of the Therapy dept Chandra(I hope Im spelling it correctly) Gina, Will, Tia, Jett, Shay, Jo, Ashley, Angela and its a couple more whose names slips my mind.. YOU GUYS ARE ABSOLUTELY AMAZING!!!!

Business Response on Google Nov 25th, 2023
Thank you, Tracy, for your kind words and 5 stars google review! We appreciate you taking the time to provide such awesome feedback about our incredible therapy team! We are so happy that they are able to help you! We will make sure to pass along your sweet words.

KeAsia Watkins on Google

image Do not apply there.
They will waist your time.
Tells you that you got the job. Then waited 4 days and called and they told me they already field the position after they told me I had the job.
They wonder why they have a high turn over rate.

Business Response on Google Sep 27th, 2023
Hi KeAsia, It seems like there may have been a miscommunication. For further details, please reach out to the administrator or DON at (901) 325-7820 or email at [email protected]. We will gladly explain any discrepancies or concerns you may have.

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Overall Rating

Overall Rating
( 37 Reviews )
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1
25

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