Geek Squad
-
7771 Winchester Rd
Memphis, Tennessee 38125 - Website
Hours
Chamber Rating
-
Sonyaaa
Nov 6th, 2019 -
Fred The Veteran
Mar 16th, 2019 -
Angelica Jones
Very impatient!
Nov 25th, 2017 -
Da Bradleys
Overpriced and overrated!!! Service horrible. Techs try to use technical terms to cover incompetent ways. Never buy a open box laptop!!!
Aug 24th, 2012 -
CHENELL Nash
They really need to tighten up. I scheduled an iPhone repair yesterday for 6:00 pm. I get there and apparently "All Apple support staff leave everyday at 6 pm." -_-.... Okay, fine. So I rescheduled for 1:20 today. I get there early (1:16 pm), and it takes him over 15 minutes to find out how to get my phone into diagnostic mode (which he never succeeded at). Sadly, I have a tight schedule with my job, so I had to come drop my phone off on my lunch. I drove all the way from work for nothing, didn't even get to eat lunch. I understand how these can be considered little inconveniences, however they're inconveniences which could have been avoided. Maybe more training is needed, but i know for sure communication between apple and geek squad teams needs work. Idk y'all... but it needs to be figured out. I admit, I did lose my cool, which is inexcusable, so I'm regretful and apologetic for my behavior. It's just so disappointing how my time was wasted two days in a row. :(
Aug 16th, 2020
About
Geek Squad
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Vidoes
Questions & Answers
Q Where is Geek Squad located?
A Geek Squad is located at 7771 Winchester Rd, Memphis, Tennessee 38125
Q What is the internet address for Geek Squad?
A The website (URL) for Geek Squad is: https://stores.bestbuy.com/tn/memphis/7771-winchester-rd-171/geeksquad.html?ref=NS&loc=ns100
Q How big is Geek Squad?
A Geek Squad employs approximately 20+ people.
Q What days are Geek Squad open?
A Geek Squad is open:
Friday: Closed
Saturday: Closed
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Q How is Geek Squad rated?
A Geek Squad has a 2.4 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
Geek Squad
Overall Rating
Overall Rating
( 5 Reviews )Sonyaaa on Google
Fred The Veteran on Google
Angelica Jones on Google
Very impatient!
Da Bradleys on Google
Overpriced and overrated!!! Service horrible. Techs try to use technical terms to cover incompetent ways. Never buy a open box laptop!!!
CHENELL Nash on Google
They really need to tighten up.
I scheduled an iPhone repair yesterday for 6:00 pm. I get there and apparently "All Apple support staff leave everyday at 6 pm." -_-.... Okay, fine. So I rescheduled for 1:20 today. I get there early (1:16 pm), and it takes him over 15 minutes to find out how to get my phone into diagnostic mode (which he never succeeded at). Sadly, I have a tight schedule with my job, so I had to come drop my phone off on my lunch. I drove all the way from work for nothing, didn't even get to eat lunch.
I understand how these can be considered little inconveniences, however they're inconveniences which could have been avoided. Maybe more training is needed, but i know for sure communication between apple and geek squad teams needs work. Idk y'all... but it needs to be figured out.
I admit, I did lose my cool, which is inexcusable, so I'm regretful and apologetic for my behavior. It's just so disappointing how my time was wasted two days in a row. :(
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
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