OneMain Financial

Not sure who I spoke with, but she wasn’t friendly at all. Also, the phone disconnected, and ask me did she bother calling back? No. I called back twice and no one answered. The location I’m referring to is the Summer Location.
Nov 14th, 2021

Amber was amazing!
Jul 6th, 2021

Jun 10th, 2021

Mar 28th, 2021

May not be this location! I called the customer service number and talked to an agent who was unable to complete my request (email me the payoff information of my account) so I requested to speak with a manager. A gentleman named Mathew Smith got on the line and introduced himself as a supervisor. I asked if he would be able to email me over my payoff information so I could pay in full he stated that they don’t send email only letters so I requested again a MANAGER. He proceeded to tell me oh he is a manager (which was not how he introduced his title) and that there was no one else above him to talk to. In frustration I called Corp. who directed me right back to customer service call center however that representative was able to send me an email....... weird how he could do it and no one else could. ** Also you’ll be paying in a loan you get with them for way to long because every payment you make is all interest! So when you try to payoff your whole amount and just do one last interest added to your payment they try everything they can to make you not do it so they can keep taking money from you** DO NOT RECOMMEND!!!!
Aug 8th, 2020