Red Roof Inn Memphis East

Hello Les, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Memphis East and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Adrian,I am pleased to have had you as our guest at our RED ROOF INN MEMPHIS EAST. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Quaylyric,We are sorry to hear your recent experience at the RED ROOF INN MEMPHIS EAST did not meet your expectations and that you encountered these distasteful situations while with us. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Toni-AnnRed Roof Management RediResponse Specialist

Dear Fanilta,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MEMPHIS EAST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

Dear Jay's Duegon,I appreciate you sharing your feedback following your stay at the RED ROOF INN MEMPHIS EAST. I am happy you were pleased with our nice location and the great service you received from our staff. However, you indicated that the pests you reported hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you for sharing your feedback and we hope that you will give us the opportunity to provide you with an even better experience the next time you're in the area.Sincerely,Samantha Red Roof Management RediResponse Specialist