A Natural Affair Beauty Lounge

I like it there because you can book an appointment with anyone and get the same service and experience but I generally stick to one person. Chi!
Apr 4th, 2024

Fair Warning: My experience at Natural Hair Affair has been inconsistent and disappointing. While Victoria provided excellent service during my initial visits for braid down and trims, my recent experiences at both the Cordova and Popular locations were highly unsatisfactory. At the Cordova location in 2023, the detangling process was painful and my braid down was poorly done, with loose foundations that unraveled easily. The service at the Popular location was marred by unexpected fees, such as a $55 charge for exceeding shampooing time, and a lack of proper deep conditioning despite being advertised. Additionally, in November 2023, a new detangling fee of $35 was introduced, adding to the already exorbitant cost. Despite the friendly demeanor of the providers, the rushed service and lack of transparency regarding fees have led me to seek alternatives elsewhere. Clients should be wary of sudden policy changes and undisclosed charges, as they undermine trust and fairness in the salon's practices. As a result, I paid a total of $123 for a braid down without any extensions added at the Cordova location, and a total of $102 at the Popular location, both of which I find unjustifiable given the quality of service received. I can no longer recommend Natural Hair Affair and have chosen to share my experiences to caution others.
Mar 25th, 2024

This was my first visit here, and I am so glad I decided to come. I am new to Memphis, and I was looking for a good beautician for my natural hair. I have had an ABUNDANCE of bad beauticians. I chose Victoria when booking my service, and Im glad I did. She is so professional and knowledgeable. She was gentle with my hair. She is extremely nice and I loved the experience. I will be returning! UPDATE: My mom has cancer and lost all her hair. Out of support, I cut my locs. I have been working on growing my hair back just to return to this place. Chi started my previous locs and she is amazing! Perfect parting, just great overall. I went back today for a consult. I have never had a bad experience here, and I am grateful for that. I am so excited for Chi to start my locs again. Service: Hairstyling
Mar 19th, 2024

They lack the expertise to provide services to a diverse range of people with natural hair.
Mar 19th, 2024

I LOVE MY COMB COILS TIERRA DONE A GREAT JOB I NORMALLY WOULD JUST WEAR MY HAIR CUT LOW AND TAPPERED SINCE DECIDING TO CUT MY HAIR OFF I SAY ITS BEEN 3 YEARS NOW AND EVER SO OFTEN I WOULD GROW IT BACK OUT JUST TO CHOP IT OFF AGAIN BECAUSE I DONE GOT ATTACHED TO IT BEING LOW AND NOT AS LONG AS IT WAS BUT ANYWHO ITS MY FIRST TIME EVER GETTING COILS AND I LOVED THEM IVE ADMIRED THEM SOO MUCH UNTIL I FINALLY FOUND SOMEONE TO DO THEM AND HER PRICES ARE VERY REASONABLY IVE FOUND MY 2ND HAIR STYLE NOW OUTSIDE OF KINKY TWIST SHES ALSO MY DAUGHTER BEAUTICIAN AND MY DAUGHTER LOVES HER SHE BE SMILLING FROM EAR TO EAR AFTER HER HAIR GETS DONE I WELL WE BOTH WILL BE RETURNING AS USUAL!!
Mar 18th, 2024