HomeMax Memphis

Homeserve didn't seem to care that they assigned my job to an absolutely garbage company that wouldn't do the work. When RCI was first assigned my sewer line repair Duke sent two absolute buffoons to my house to dig up my yard, throw some dirt around, and smash up concrete and absolutely not fix anything. Then it took TWO months to get some sober people to come out and actually fix my sewer line. The whole tike Duke kept having sob story excuses and telling me "oh well be out this week". But then they would never come. After the repair I needed my yard fixed. I needed the hole filled in with dirt and my concrete repoured. It took so many phone calls and so many times being lied to that they would be out that day or that week. Finally on the litteral hottest day of the year some guy comes and pours some crooked concrete walkway and step. 10/10 do not recommend this experience. Duke is so full of it. Don't buy into his mess. Early March to the end of June my yard was wrecked for a repair and restoration that should have taken less than a week. And it still looks bad.
Jul 1st, 2023

Trevor came and presented a professional and friendly demeanor. Cleaned and inspected my AC unit and associated equipment. Thanks.
Jun 16th, 2023

This company came to give an estimate for American Home Shield. They say it was going to be $1906 out of pocket cost for us, just to repace a water heater that is being replaced under warranty by the manufacturer. They can't give me a written estimate of why it is so expensive and what I am paying for. That does not sound right. I'll be using someone else.
Jun 13th, 2023

#wintheday
Apr 25th, 2023

We were assigned to Greenway by my home insurance for my dryer repairs. We went a total of 4 weeks without a dryer and 3 visits from Greenway. The initial visit they told us that the dryer vent needed to be cleaned and that was why the dryer stopped heating but of course at an additional fee! We agreed, 1 hour later I get home dryer still not heating, I called my insurance back and stopped payment on the service they lied and said it was, they stated that Greenway would come back out, after not hearing from them for a week I contacted them myself and had to initiate another appointment, same person came again, said it was the timer and they needed to order it, so in between the 2nd visit and the 3rd I received a call from Greenway about the payment for the service they lied and said I needed initially to fix my dryer. I told the rep that I would not be paying anything additional until my dryer is fixed! Never heard back, until last month, instead of billing me, the amount was sent to collections. Epitome of bad customer service, it will be a cold day in hell before I recommend or give this company ANOTHER CENT OF MY MONEY! Service: Washer/dryer repair
Mar 3rd, 2023