Serra Nashville Service
-
Service Building, 2340 Gallatin Pike N
Madison, TN 37115 - 615-851-8033
Hours
Chamber Rating
-
Christina Byers
Mar 20th, 2024 -
Morgan Conrad
Have had nothing but issues since buying this car. They put the wrong capacity oil filter on my car, had a bad fan, and To top it all off, they use rural king batteries and the one they put in my car doesnt even have high enough cold cranking amps. Genuinely could not be more disgusted with their service dept. Its like theyre just making stuff up as they go and putting random parts on random cars.
Feb 22nd, 2024 -
Victoria Martin
Second time going here and disappointed both times. Waited 3 hours today for an oil change and an alignment I finally went and asked them how much longer it was going to take the lady was rude asking me who helped me I didnt know considering the man never told me his name she gave me a dirty look and said you dont know who helped you? after that she found out who helped me told me to follow her then said never mind because he was on lunch. She grabbed my paper work from his partner and told me to follow her to check out. So basically my paper work was just sitting at a desk while the mans on lunch and my cars done. Who knows how much longer I would have waited if I didnt ask. Never coming back nothing but rude people and bad communication
Feb 10th, 2024 -
Anna Daugherty
Awesome service advisor kim wells
Jan 27th, 2024 -
Jessica B
Jeff, James, and Drew were all extremely helpful in getting my car fixed up and back to me in the same day. They went above and beyond for me and I appreciate it so much!!
Dec 7th, 2023
Contact Info
- 615-851-8033
Questions & Answers
Q What is the phone number for Serra Nashville Service?
A The phone number for Serra Nashville Service is: 615-851-8033.
Q Where is Serra Nashville Service located?
A Serra Nashville Service is located at Service Building, 2340 Gallatin Pike N, Madison, TN 37115
Q What is the internet address for Serra Nashville Service?
A The website (URL) for Serra Nashville Service is: https://www.serranashville.com/service/?utm_source=google&utm_medium=organic&utm_campaign=gmb-service
Q What days are Serra Nashville Service open?
A Serra Nashville Service is open:
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 1:00 PM
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Q How is Serra Nashville Service rated?
A Serra Nashville Service has a 4.2 Star Rating from 104 reviewers.
Hours
Ratings and Reviews
Serra Nashville Service
Overall Rating
Overall Rating
( 104 Reviews )Christina Byers on Google
Morgan Conrad on Google
Have had nothing but issues since buying this car. They put the wrong capacity oil filter on my car, had a bad fan, and To top it all off, they use rural king batteries and the one they put in my car doesnt even have high enough cold cranking amps. Genuinely could not be more disgusted with their service dept. Its like theyre just making stuff up as they go and putting random parts on random cars.
Victoria Martin on Google
Second time going here and disappointed both times. Waited 3 hours today for an oil change and an alignment I finally went and asked them how much longer it was going to take the lady was rude asking me who helped me I didnt know considering the man never told me his name she gave me a dirty look and said you dont know who helped you? after that she found out who helped me told me to follow her then said never mind because he was on lunch. She grabbed my paper work from his partner and told me to follow her to check out. So basically my paper work was just sitting at a desk while the mans on lunch and my cars done. Who knows how much longer I would have waited if I didnt ask. Never coming back nothing but rude people and bad communication
Anna Daugherty on Google
Awesome service advisor kim wells
Jessica B on Google
Jeff, James, and Drew were all extremely helpful in getting my car fixed up and back to me in the same day. They went above and beyond for me and I appreciate it so much!!
Overall Rating
Overall Rating
( 104 Reviews )Write a Review
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