Pacifico's Real Mexican Cocina
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2315 Gallatin Pike N
Madison, TN 37115
Hours
Chamber Rating
-
Jack Schoeller
Permanently closed
Jul 1st, 2023 -
Laura Medico
My in-laws were in town for Father's Day this past weekend and we decided to go out for lunch. My husband nor I had ever been to Pacifico's so we thought it would be a great day to do it! We walked in and you lady said they we're on a wait and motioned towards the couch for us to wait roughly twenty minutes. Shortly after we sat down that same lady came and shut the Open sign off, we joked that she hopes we don't have to leave, she laughed and replied "no, this is just for anyone new walking in". We we're relieved and continued looking over their enormous menu. After what seemed to be twenty minutes she walked back over to us and said that we we're going to have to leave because they were to short staffed and just couldn't serve us, so we left. Now that I've told me story, these are my thoughts/opinions: 1. I've spent many years in the service industry and have never experienced asking customers to leave a restaurant because we are short staffed. I have been forced to tell my customers that we are short staffed so it might take some extra time to get their food. 2. If I we're the manager and felt I had no other choice but to ask my customers (who I told could stay and be served) to leave, I would have given them a gift certificate to come back another day. To be honest, no matter what type of establishment it was I would have done that, just to show that I do want them to come back. I'm not saying this to get free food, but I do think it's very strange that neither of these things happened. I can't speak for their food because we didn't get a chance to try it, but I do know that if you go, make sure they have enough staff before you wait.
Jun 20th, 2023 -
Rhonda Stewart
Jun 19th, 2023 -
Clo _
Pretty place! Great food!! Nice service!!!!!! Margaritas were 10/10!!!!!
Jun 18th, 2023 -
zaret vitela
psimo servicio estaba solo y ni asi nos hicieron caso, esperamos en la puerta y ni hac . Nos atendieron mejor nos fuimos a otro lugar los cosineron y los trabajadores nomas no vieron eramos 5 personas
Jun 17th, 2023
Contact Info
Questions & Answers
Q Where is Pacifico's Real Mexican Cocina located?
A Pacifico's Real Mexican Cocina is located at 2315 Gallatin Pike N, Madison, TN 37115
Q What days are Pacifico's Real Mexican Cocina open?
A Pacifico's Real Mexican Cocina is open:
Friday: 11:00 AM - 11:00 PM
Saturday: 11:00 AM - 10:00 PM
Sunday: 11:00 AM - 10:00 PM
Monday: 11:00 AM - 9:00 PM
Tuesday: 11:00 AM - 9:00 PM
Wednesday: 11:00 AM - 9:00 PM
Thursday: 11:00 AM - 9:00 PM
Q How is Pacifico's Real Mexican Cocina rated?
A Pacifico's Real Mexican Cocina has a 4.3 Star Rating from 292 reviewers.
Hours
Ratings and Reviews
Pacifico's Real Mexican Cocina
Overall Rating
Overall Rating
( 292 Reviews )Jack Schoeller on Google
Permanently closed
Laura Medico on Google
My in-laws were in town for Father's Day this past weekend and we decided to go out for lunch. My husband nor I had ever been to Pacifico's so we thought it would be a great day to do it! We walked in and you lady said they we're on a wait and motioned towards the couch for us to wait roughly twenty minutes. Shortly after we sat down that same lady came and shut the Open sign off, we joked that she hopes we don't have to leave, she laughed and replied "no, this is just for anyone new walking in". We we're relieved and continued looking over their enormous menu. After what seemed to be twenty minutes she walked back over to us and said that we we're going to have to leave because they were to short staffed and just couldn't serve us, so we left. Now that I've told me story, these are my thoughts/opinions:
1. I've spent many years in the service industry and have never experienced asking customers to leave a restaurant because we are short staffed. I have been forced to tell my customers that we are short staffed so it might take some extra time to get their food.
2. If I we're the manager and felt I had no other choice but to ask my customers (who I told could stay and be served) to leave, I would have given them a gift certificate to come back another day. To be honest, no matter what type of establishment it was I would have done that, just to show that I do want them to come back.
I'm not saying this to get free food, but I do think it's very strange that neither of these things happened.
I can't speak for their food because we didn't get a chance to try it, but I do know that if you go, make sure they have enough staff before you wait.
Rhonda Stewart on Google
Clo _ on Google
Pretty place! Great food!! Nice service!!!!!! Margaritas were 10/10!!!!!
zaret vitela on Google
psimo servicio estaba solo y ni asi nos hicieron caso, esperamos en la puerta y ni hac . Nos atendieron mejor nos fuimos a otro lugar los cosineron y los trabajadores nomas no vieron eramos 5 personas
Overall Rating
Overall Rating
( 292 Reviews )Write a Review
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