The Vape Place
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617 S Cumberland St Ste E
Lebanon, TN 37087 - 615-489-1199
Hours
Chamber Rating
-
Tracy Dalton
This is my favorite go to store!!! It's always very clean and organized. The employees know me by Name & Always tend to me right away and very knowledgeable about they're products!!!! Check The Vape Place Out !!!!## It's Good Good $
Mar 29th, 2024 -
Joey Steward
I. Like it nice lady working there
Feb 5th, 2024 -
Kristine Harper
Always very helpful
Jan 11th, 2024 -
Jeremiah Wright
Beware of The Vape Place! I had an unpleasant experience when I went looking for their most potent and best-selling product. They recommended the 2-gram disposable Modus vape, but it had zero effect - no THC high at all. When I spoke to the store manager, Isaiah, about the issue, he dismissively pointed to their no-return policy and blamed me for not knowing my tolerance level. He displayed poor customer service skills, seemed high and had a snarky attitude. I ended up spending $50 on a useless product and received a rude response when I asked for a refund. I strongly advise against visiting The Vape Place and will not be returning. UPDATE (Many months later): Today, I encountered Isaiah again while shopping at Kroger. Unexpectedly, he comes up behind and taps me on the shoulder saying my 1-star review resulted in a raise for him. Apparently, his boss reviewed the footage and expressed pride in his decision not to refund me Isaiah's decision to approach and provoke me, a customer who has already expressed dissatisfaction, greatly deepens my frustration. I gained nothing from the product - only a burnt throat and nostrils from the surfeit of chemicals in it. Now, I'm being taunted about it in a public setting, months later? This is the type of behavior you endorse when you support this store.
Nov 21st, 2023 -
Jay Har
Went here the other night and it was some of the BEST customer service I have ever had! I had the pleasure of being helped by Isaiah and that guy was super pro in every sense of the word. He acted like he really cared about my issue and fixed it promptly with a smile. If I lived in Lebanon, I would ONLY shop here but alas I have to go back and deal with my hometown vape jerks. Keep up the great work Vape Place!!!
Nov 12th, 2023
Contact Info
- 615-489-1199
- [email protected]
Products
- Pre-Filled E-Vape
- Drag 2 Full Kits
- Drag 3 Full Kits
Brands
- Candy Cane
- Coolis
- Hometown
- Naked
- Lazer Wolf
- Halo
- Mountain Oak
- Salt Nic
- Aspire
- Smok
- Sad Boy
- The One
- American Vapor
Specialities
- Batteries
- Coils
- E-Liquids
- Mods
- Pod Systems
- Starter Kits
- Pipes
Payment Methods
- Checks
- American Express
- Discover
- MasterCard
- Visa
- Debit Cards
Questions & Answers
Q What is the phone number for The Vape Place?
A The phone number for The Vape Place is: 615-489-1199.
Q Where is The Vape Place located?
A The Vape Place is located at 617 S Cumberland St Ste E, Lebanon, TN 37087
Q What is the internet address for The Vape Place?
A The website (URL) for The Vape Place is: https://thevapeplacelebanon.com/
Q What days are The Vape Place open?
A The Vape Place is open:
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 10:00 AM - 8:00 PM
Monday: 9:00 AM - 9:00 PM
Q How is The Vape Place rated?
A The Vape Place has a 4.6 Star Rating from 67 reviewers.
Hours
Ratings and Reviews
The Vape Place
Overall Rating
Overall Rating
( 67 Reviews )Tracy Dalton on Google
This is my favorite go to store!!!
It's always very clean and organized.
The employees know me by Name & Always tend to me right away and very knowledgeable about they're products!!!!
Check The Vape Place Out !!!!## It's Good Good $
Joey Steward on Google
I. Like it nice lady working there
Kristine Harper on Google
Always very helpful
Jeremiah Wright on Google
Beware of The Vape Place! I had an unpleasant experience when I went looking for their most potent and best-selling product. They recommended the 2-gram disposable Modus vape, but it had zero effect - no THC high at all. When I spoke to the store manager, Isaiah, about the issue, he dismissively pointed to their no-return policy and blamed me for not knowing my tolerance level. He displayed poor customer service skills, seemed high and had a snarky attitude. I ended up spending $50 on a useless product and received a rude response when I asked for a refund. I strongly advise against visiting The Vape Place and will not be returning.
UPDATE (Many months later): Today, I encountered Isaiah again while shopping at Kroger. Unexpectedly, he comes up behind and taps me on the shoulder saying my 1-star review resulted in a raise for him. Apparently, his boss reviewed the footage and expressed pride in his decision not to refund me
Isaiah's decision to approach and provoke me, a customer who has already expressed dissatisfaction, greatly deepens my frustration. I gained nothing from the product - only a burnt throat and nostrils from the surfeit of chemicals in it. Now, I'm being taunted about it in a public setting, months later?
This is the type of behavior you endorse when you support this store.
Jay Har on Google
Went here the other night and it was some of the BEST customer service I have ever had! I had the pleasure of being helped by Isaiah and that guy was super pro in every sense of the word. He acted like he really cared about my issue and fixed it promptly with a smile. If I lived in Lebanon, I would ONLY shop here but alas I have to go back and deal with my hometown vape jerks. Keep up the great work Vape Place!!!