Pet Angel Memorial Center - Equine Cremations Only

Lisa Render _{on Google}

May 2nd, 2023

I lost my dearest horse Feisty last Tuesday and the experience could not have been more horrible with the new owners (used to be all TN). Feisty was returned to me today. The person who brought her left her outside in a cardboard box. Did not even bother to call or ring the doorbell, causing Feisty to sit outside in 100 degree heat for hours. They placed Feistys ashes in trash bags that were zip tied. Ashes flew out of the bag when I picked it up. The bag also has a hole in it which caused more ashes to fall onto the floor. Pet Angels misspelled her name on the plate and cremation certificate. They also did not give me back her shoes, main or tail. (Thankfully the owner of the barn I kept Feisty at cut some of her tail for me to have just incase because she was not sure of the service the new owners provided.)
I called the new owner right away to express these concerns and how upset I was and he argued with me! He blamed the owner of the barn I kept Feisty at for the mixups I know this is not true. The place I had Feisty at took excellent care of her for several years and knew my horses name!! Regardless, I paid for the services and kept calling Feisty by her name when we talked. Eventually, after listening to a stream of never ending excuses, he agreed send a new name plate and certificate. He checked on her shoes and said there was a set there but had no way to know if they were hers. The shoes were left on the horse cremated so they are trying to clean them up.
I feel a sickening unsteady loss now. It was a different feeling of loss when I knew Feisty would be coming home but, without her shoes or hair, I cannot even trust that my sweet Feisty is in this bag.