Chamber of Commerce

      First Horizon Bank

      ( 10 Reviews )

      First Horizon Bank
      Understanding in Action
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      10:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 5:00 PM
      Tuesday:
      10:00 AM - 5:00 PM
      Wednesday:
      10:00 AM - 5:00 PM
      Thursday:
      10:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.0 - (10 reviews)
      6
      2
      0
      0
      2
      Read Our 10 Reviews

      Chamber Rating

      Verified Member
      4.0 - (10 reviews)
      6
      2
      0
      0
      2
      › ‹
      • Levona Perry

        After three days and countless hours of phone calls with both corporate, this personal bank, and an account manager who refuses to answer or return phone calls, I was finally informed of why they were withholding an insurance check from me. The people in account services did what I suppose they could, which had me needlessly call Penny Brewer, my "account manager", who I still have not gotten into contact with. After that, they had me call the branch manager at the store where I started my account. Surprise, he wasn't there until Wednesday (this whole process started on a Monday). When I FINALLY got ahold of him, I was finally actually told the issue with the check and an unreasonable solution to fix it. All the while I'm still paying out of pocket for a rental, for which I will not be reimbursed. Keep in mind that my insurance agent was more than happy to be included in phone calls to help expedite the process and verify the check, but was declined by this company's employees. There is, very obviously, a lack of communication within this corporation and a severe lack of urgency for people who are dealing with others' money. I've been banking with them for over 10 years, and I'm hastily closing my account today.
        Feb 13th, 2024

      • Elari Samy

        Went to the bank to open account no one available one on lunch will be back after 30 minutes and other one in vocation
        Jul 28th, 2023

      • Nancy payne

        I've been a customer at the bank for years and my favorite people are Ms Laura and MrMichael they both are very nice and really knows their job, Anytime I go in they are quick to say" how may I help you,MsLaura has retired and I sure do miss seeing her beautiful friendly smile,I'm Blessed to have known her, Mr Michael is very nice and kind, I will wait on him to help me now that Ms Laura is gone!!
        Jun 7th, 2022

      • Zackeria Haddaway

        Good branch building, staff here us always helpful and are quick to get phones, help with issues or are generally just nice people.
        Aug 7th, 2020

      • randall

        people are always nice to see you, friendly and understanding. wish they had better hours. I like going there.
        Nov 3rd, 2019

      Read Our 10 Reviews

      About
      First Horizon Bank

      First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.

      Contact Info

      Products

      • Banks
      • Banking
      • Premium team Visa debit card
      • Checking Accounts
      • Savings
      • Personal Loans
      • Home Loans
      • Refinancing
      • Financial Planning
      • Investments
      • Insurance
      • Retirement Planning
      • Online Banking
      • CDs
      • ATM
      • Bill Pay
      • Lending
      • Mobile Banking
      • Auto Loan
      • Business Checking
      • Business Savings
      • Cash Management
      • Credit Cards
      • Prepaid Cards
      • Cash Rewards
      • Specialty Checking
      • Online Services
      • Business Lending
      • Mobile Deposit
      • Home Equity Loans
      • Lines of Credit
      • Debit Card
      • Foreign Currency Exchange

      Brands

      • Visa Signature
      • Retire Ready
      • BizEssentials Checking

      Images

      Questions & Answers

      Q What is the phone number for First Horizon Bank?

      A The phone number for First Horizon Bank is: (615) 514-6622.

      Q Where is First Horizon Bank located?

      A First Horizon Bank is located at 5211 Murfreesboro Road, La Vergne, Tennessee 37086

      Q What is the internet address for First Horizon Bank?

      A The website (URL) for First Horizon Bank is: https://www.firsthorizon.com/

      Q How big is First Horizon Bank?

      A First Horizon Bank employs approximately 20+ people.

      Q What days are First Horizon Bank open?

      A First Horizon Bank is open:
      Friday: 10:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 10:00 AM - 5:00 PM
      Tuesday: 10:00 AM - 5:00 PM
      Wednesday: 10:00 AM - 5:00 PM
      Thursday: 10:00 AM - 5:00 PM

      Q How is First Horizon Bank rated?

      A First Horizon Bank has a 4.0 Star Rating from 10 reviewers.

      Hours

      Friday:
      10:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 5:00 PM
      Tuesday:
      10:00 AM - 5:00 PM
      Wednesday:
      10:00 AM - 5:00 PM
      Thursday:
      10:00 AM - 5:00 PM

      Ratings and Reviews
      First Horizon Bank

      Overall Rating

      Overall Rating
      ( 10 Reviews )
      6
      2
      0
      0
      2
      Write a Review

      Levona Perry on Google

      image After three days and countless hours of phone calls with both corporate, this personal bank, and an account manager who refuses to answer or return phone calls, I was finally informed of why they were withholding an insurance check from me.
      The people in account services did what I suppose they could, which had me needlessly call Penny Brewer, my "account manager", who I still have not gotten into contact with. After that, they had me call the branch manager at the store where I started my account. Surprise, he wasn't there until Wednesday (this whole process started on a Monday). When I FINALLY got ahold of him, I was finally actually told the issue with the check and an unreasonable solution to fix it. All the while I'm still paying out of pocket for a rental, for which I will not be reimbursed. Keep in mind that my insurance agent was more than happy to be included in phone calls to help expedite the process and verify the check, but was declined by this company's employees.
      There is, very obviously, a lack of communication within this corporation and a severe lack of urgency for people who are dealing with others' money. I've been banking with them for over 10 years, and I'm hastily closing my account today.

      Business Response on Google Mar 3rd, 2024
      Levona, Thank you for reaching out to us and sharing your experience. We would like to hear more details. Please give us a call at 800-221-6512 (Monday-Friday 8am – 6pm, Saturday 8am – 4:30pm) at your earliest convenience. ^Henley

      Elari Samy on Google

      image Went to the bank to open account no one available one on lunch will be back after 30 minutes and other one in vocation

      Nancy payne on Google

      image I've been a customer at the bank for years and my favorite people are Ms Laura and MrMichael they both are very nice and really knows their job, Anytime I go in they are quick to say" how may I help you,MsLaura has retired and I sure do miss seeing her beautiful friendly smile,I'm Blessed to have known her, Mr Michael is very nice and kind, I will wait on him to help me now that Ms Laura is gone!!

      Zackeria Haddaway on Google

      image Good branch building, staff here us always helpful and are quick to get phones, help with issues or are generally just nice people.

      randall on Google

      image people are always nice to see you, friendly and understanding. wish they had better hours. I like going there.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 10 Reviews )
      6
      2
      0
      0
      2

      Write a Review

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