EchoPark Knoxville Vehicle Buying Center

Im making this review mainly because Ive never had a vehicle have so many flaws in such a short amount of time. When I first got the vehicle, it was dirty nobody cleaned it and there was random stuff still in the car that wasnt identifiable. I went to get it washed the same day I got it, the side mirror fell off. Im playing my music at a reasonable volume and theres a terrible rattle in the back area. So I go back to the dealership, they helped me with the mirror on their dime. Thats fine. But the raffle kept happening and nobody could ever figure out why. Communication between the dealership and autonation Honda who was trying to fix my car started to fade and same with me and one of the managers. I just wanted my car fixed. Now I guess youd say 2 years later, theres a ticking noise from the air going, a popping noise in the speaker behind the middle screen, the rattle noise still there, another noise coming from the back door area, a noise coming from the passenger door speaker that sounds like a rattle as well. The usb ports barely work. Not to mention all the recall notifications that pop up constantly. I dont drive rough, I take great care of my car so Im just confused on whats happened with this car. It came from Florida so Im not sure if the heat has caused damage or what. Im just very sad with my purchase. I rather drive a Kia lol I have to turn my music up just to ignore all some of the sounds, but I still have the rattles.
May 31st, 2023

5 star service from Shannon. Echo Park makes the car buying process incredibly easy from start to finish. I had a unique situation with regards to credit but I was able to get situated with a payment that meets my monthly budget on a super clean Cadillac XT5. No hassles, no frills, and completely pressure free. They were also very flexible in scheduling the day for me to take delivery of the car since I work out of town and am not home often. Incredibly quick and efficient paperwork process as well. If you are looking for a great used car buying experience without the headaches of going to a dealership, head over to Echo Park!
Mar 26th, 2023

Great experience in selling my Mom's car. I went online Saturday evening to get an offer price then arrived at their location on Monday with the title and my power-of-attorney in hand. Brian met me, examined the car and let me know the car was as I had described it online. He told me that Echo Park would give me an additional $250 for bringing it in within 48 hours of my receiving the online offer. In an hour or so I was out the door with a check that was $2,000 over what a dealer said they would give me. Excellent service!
Mar 2nd, 2023

Quick fast and painless, the first time I actually had an enjoyable experience purchase a vehicle.
Feb 21st, 2023

Fantastic experience! Brian and Matt appraised my car quickly, made me a fair offer and one hour later I left with a check in my hand.
Jan 26th, 2023