Marco's Pizza

Terrible experience! To call and ask to speak to a manager due to employee making pizza wrong. Was told to check the receipt. Wanted to inform manager of employee mistake. Note: don't you think I would check the receipt before I call? Won't never order from Marcos again! No respons still when asked for a callback. Won't give DM or owners complaint. Told me to call back. Now that's interesting.
Mar 30th, 2024

Mar 25th, 2024

We have been ordering from this Marcos for several years now and order once a month or so. The last 3 experiences have not been good. Three orders ago my delivery took 1 hour and 10 minutes to get to us. Which the gm credited my account for the order and I was satisfied. The order after that the delivery driver Forgot part of the order and had to run back and get it. Which I know sometimes these things happen . The order today I called in to use my credit ( that's the only way to use the credit) The order was made for delivery I was told 35-45 mins delivery time. An hour later I looked online to check it and noticed the order was wrong, so I called and was told there was only one driver then told there was only 2 drivers. I am not sure how many they have.I know with the way things are now it is hard to get staffing. The lady told me there were 7 orders on the rack waiting to be delivered. She could remake the order and have it delivered, but after waiting an hour for food that hasn't even made it off the rack yet I told her just to credit back my account and I would go elsewhere. If I was originally told they were short staffed I would probably not have ordered in the first place knowing first hand it would be so long before being delivered. Once food has been sitting and starts cooling it changes the texture and taste drastically. In the past we had always gotten food from there, fast and we're very satisfied. I understand there are a lot of challenges these days with staffing and just the economy in general. I would have just wished I was told it was going to be a bit and I wouldn't have wasted an hour waiting on food that was wrong and no telling how long it would take to actually get delivered.
Mar 23rd, 2024

This place is trash service from calling to place your order to waiting 2 hours to get a medium pizza. Just a heads up. they add extra charges to your debit card or credit cards so the workers can get bigger tips from you without you knowing. What a dumpster fire of a company.
Mar 22nd, 2024

I was surprised to find out that they stayed open late, 12 i think. Although i was there at 11pm, the staff were very friendly and seemed happy to see me and on top of all this the food was great
Mar 16th, 2024