Papa Johns Pizza

Such a stupid place. Dont go there. They have a really nasty attitude and dont want to work their job and just trying to loot the customer off their food. I ordered a specialty pizza and they gave me a medium pizza for the price of the speciality. When I tried to politely ask for refund they didnt offer it. They didnt even offer to correct the pizza or anything as a customer service. Very rude people. Dont even care to feed people who are actually starving at night and tired from the trip. They have no souls and intentions to feed you. Just gave me that nasty pizza with an attitude of take it or leave it.
Apr 5th, 2024

Save your time and money and go to another pizza place! I ordered a large pizza and the pizza looked like a small size pizza. When tried speaking to them, they were not willing to even look at the pizza or fix the problem, their initial response was either take the pizza or leave it. Rude and a terrible customer service at this place!
Apr 5th, 2024

DO NOT ORDER food from this poorly ran papa Johns. Going elsewhere will save you hours of trouble and getting extremely poor customer service. They give your food to the wrong person on door dash and then dont even call and make anyone aware of the situation. Or let DoorDash know to cancel so you spend hours waiting and you call just to have a rude woman manager yell at the guy talking to you on the phone to stop explaining that they handed your food out wrong and to call DoorDash yourself. So absolutely 0 stars do not recommend!
Mar 15th, 2024

The pizzas, bread, chicken, and desserts from this Kingston Pike Papa John's are the best in West Knoxville. The delivery crew is fast, accurate, and pleasant. 5 out of 5 - Definitely!
Feb 13th, 2024

Bad weather today so we were going by the online info which said this location was open. We pull up at 4:45pm and there are a bunch of vehicles outside and people geting pizza. We go inside and she asks if I'm there to "pick up." I said I would like to make an order because the app won't let me. She says "oh well we're closed." So with the open sign on and people carrying out pizza we left and went and bought dijorno Terrible experience, if your closed turn off your sign and lock your door, do curbside only. Very disappointed as I feel we were somehow shunned lol. I never liked this location anyway, pizza is always cold when we get it.
Jan 30th, 2024