Hampton Inn & Suites Knoxville Papermill Drive
-
601 N Weisgarber Road
Knoxville, Tennessee 37919 - (865) 693-5400
- Website
Hours
Chamber Rating
-
Karen Feathers
Hampton Inn on Papermill in Knoxville is the best... For the best night stay... Stay there! Employees are friendly... Best in Knoxville TN
Mar 17th, 2024 -
Matt Dillon
Clean! Great staff! Great breakfast!
Mar 14th, 2024 -
D Adams
Nice place to stay when you need to stop for a night or two on your trip. A couple of places to eat, and a couple of gas stations. Close to the highway for easy on/off access.
Mar 13th, 2024 -
Avery Lee
Great hotel with many amenities. Pet friendly. Tucked away from highway
Mar 12th, 2024 -
Larry Bruce Sanders
The front desk at this hotel has extremely bad customer service skills. On Sat 3/2/24. the staff was observed to be extremely short and curt with a waiting check ins. there was obviously insufficient management leadership during the check in process. When I finally got to the check in place the clerk tells me they have no reservation for that nite. I specifically showed a confirmation number for a pay at desk room confirmation. I had to find another hotel. On 3/4/24 i noticed a charge in my credit card by hampton Inn. There were no services provided. As protocol would dictate i opened an investigation to recover the $149 charge for zero services. My bank provider suggested going to pick up any documentation from Hotel to attempt to resolve internally. I attempted this and was met by a front desk employee Jessica, she was extremely rude and blaming. She clearly got agitated and aggressive with my request as it was clear she had not been trained and she could not professionally control her emotions. This was noticed by other employees and customers in lobby as her voice became aggressive. I will pursue my dispute of this charge and further will never stay or recommend this Hampton Inn again. I realize that an inexperienced overly emotional employee does need to be trained and everyone can become better at their job. This incident is a clear mistake by the merchant and lack of customer service training
Mar 8th, 2024
About
Hampton Inn & Suites Knoxville Papermill Drive
Welcome to New Hampton Inn & Suites Hotel in Knoxville on Papermill Drive. Situated in the Bearden neighborhood of Knoxville, our hotel offers easy access to I-40 and I-75, Downtown Knoxville and West Knoxville, and the University of Tennessee. Visit local attractions and retail destinations like the University of Tennessee, West Town Mall, Turkey Creek Outdoor Shopping Center, Oak Ridge National Labratory, and the Smokey Mountain National Park – all easily reached from our hotel in Knoxville, TN.After a busy day, retire to your spacious guest room or suite. Buy snacks and drinks in the 24-hour convenience mart, to heat in your microwave, or keep cool in the mini-refrigerator. Check emails with free WiFi at the movable desk or lie back on the clean and fresh Hampton bed and browse channels on the LCD TV. Run a load of washing in the onsite 24-hour coin-operated laundry.Join us each morning for Hampton’s free hot breakfast buffet, featuring fruit, yogurt, fresh-baked waffles and more. If you are heading out early, don’t miss the most important meal of the day – just grab a free Hampton’s On the Run Breakfast Bag, Monday – Friday. With a modern 1000 sq. ft. meeting room and a 24-hour business center, our welcoming Knoxville, TN hotel is ideal for a variety of business events for up to 40 people.Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That's 100% Hampton.
Contact Info
- (865) 693-5400
- Website
Payment Methods
- AMERICANEXPRESS
- CASH
- DINERSCLUB
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Hampton Inn & Suites Knoxville Papermill Drive?
A The phone number for Hampton Inn & Suites Knoxville Papermill Drive is: (865) 693-5400.
Q Where is Hampton Inn & Suites Knoxville Papermill Drive located?
A Hampton Inn & Suites Knoxville Papermill Drive is located at 601 N Weisgarber Road, Knoxville, Tennessee 37919
Q What is the internet address for Hampton Inn & Suites Knoxville Papermill Drive?
A The website (URL) for Hampton Inn & Suites Knoxville Papermill Drive is: https://www.hilton.com/en/hotels/tyspmhx-hampton-suites-knoxville-papermill-drive/?SEO_id=YEXTN-AMER-HX-TYSPMHX&y_source=1_MjMyNzkzOS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is Hampton Inn & Suites Knoxville Papermill Drive?
A Hampton Inn & Suites Knoxville Papermill Drive employs approximately 20+ people.
Q What days are Hampton Inn & Suites Knoxville Papermill Drive open?
A Hampton Inn & Suites Knoxville Papermill Drive is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Q How is Hampton Inn & Suites Knoxville Papermill Drive rated?
A Hampton Inn & Suites Knoxville Papermill Drive has a 4.6 Star Rating from 750 reviewers.
Hours
Ratings and Reviews
Hampton Inn & Suites Knoxville Papermill Drive
Overall Rating
Overall Rating
( 750 Reviews )Karen Feathers on Google
Hampton Inn on Papermill in Knoxville is the best... For the best night stay... Stay there! Employees are friendly... Best in Knoxville TN
Matt Dillon on Google
Clean! Great staff! Great breakfast!
D Adams on Google
Nice place to stay when you need to stop for a night or two on your trip. A couple of places to eat, and a couple of gas stations. Close to the highway for easy on/off access.
Avery Lee on Google
Great hotel with many amenities. Pet friendly. Tucked away from highway
Larry Bruce Sanders on Google
The front desk at this hotel has extremely bad customer service skills. On Sat 3/2/24. the staff was observed to be extremely short and curt with a waiting check ins. there was obviously insufficient management leadership during the check in process. When I finally got to the check in place the clerk tells me they have no reservation for that nite. I specifically showed a confirmation number for a pay at desk room confirmation. I had to find another hotel.
On 3/4/24 i noticed a charge in my credit card by hampton Inn. There were no services provided. As protocol would dictate i opened an investigation to recover the $149 charge for zero services.
My bank provider suggested going to pick up any documentation from Hotel to attempt to resolve internally. I attempted this and was met by a front desk employee Jessica, she was extremely rude and blaming. She clearly got agitated and aggressive with my request as it was clear she had not been trained and she could not professionally control her emotions. This was noticed by other employees and customers in lobby as her voice became aggressive. I will pursue my dispute of this charge and further will never stay or recommend this Hampton Inn again. I realize that an inexperienced overly emotional employee does need to be trained and everyone can become better at their job. This incident is a clear mistake by the merchant and lack of customer service training
Overall Rating
Overall Rating
( 750 Reviews )Write a Review
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