RJ Technology

Aug 26th, 2021

Did a good job
Apr 2nd, 2020

This guy will only repair your computer, they will not help you repair it yourself if you are knowledgeable. Asked if he was willing to burn a recovery disc that Microsoft has for free on their website and I would pay for it, but was told "no", there is no money in helping someone. Would have given 5 stars, unfortunately I do not recommend.
Nov 20th, 2019

This place has great prices and very friendly and helpful employees. A must stop shop if you are looking for PC repair, Buying a PC or having a custom PC built
Sep 3rd, 2018

PSA HE LISTS UNDER "CUSTOM GAMING COMPUTERS" and offers to build you different tier priced systems, this is how we found him. We found and consulted with Jacob on what we would be using the PC for and what we would need. He seemed knowledgable - but the office is littered with junk and boxes (amazon, used parts, etc) and we should have trusted our guts when it said this operation had sketchy red flags EVERYWHERE. But I digress, we came up with a price ($500... didn't need an invoice or a receipt listing the parts, just $500. $600 if we wanted the monitor, keyboard and mouse.) I put a downpayment of $200 on Feb 9th (Sunday) and was told that the computer would be ready by Thursday. FF to Thursday, after we'd paid the additional $400 to have our machine built, we were told it wasn't ready yet. Actually, Jacob pushed back the date 3x. Fast forward to February 23rd, Saturday, we're finally able to pick up the computer, and we get it home, and unbox it. First off, IT WAS NOT what we ordered, or discussed. We'd asked for a white shell w/purple lights. We got a completely black shell with no lights. There was a bit of confusion on how to get it up and running - but we finally did - except the computer was built off of discontinued and outdated, inoperable parts. Jacob wanted to help, or at least it seemed that way. However, he continued to sweep anything we told him about the issue - the computer could not run the game we'd specifically bought it for because it did not have the specifications we'd asked for- under the rug. We're AVID players of this game and have been using the game on a circa 2012 Macbook pro with limited specs and a 2011 HP Pavillion. Both outdated, both able to run the game, albeit a bit slowly, which was why we wanted to upgrade. We worked out with Jacob to visit him at 2pm on Monday February 25th, we dropped off the computer, and I mentioned a possible refund if we couldn't get it working. Jacob again shrugged off my concerns and said he'd have it back to us in no more than 2 hours. We stayed in the vicinity, waiting for the repairs. We attempted to reach Jacob via text, phone and Facebook message. Jacob didn't reply until after 5 pm, citing an issue he thought he'd discovered. We /again/ attempted to communicate our frustrations - at this point we'd advised Jacob that the "issue" he stumbled across was ONLY an issue with computers that DID NOT have the SPECS required to play the game. The SPECS we went over with verbatim with Jacob and asked for before we purchased the computer. After we'd advised him of this - Jacob did not reply for the rest of the night. Tuesday, February 26th, we reached out to Jacob advising we would be there by 6 pm to pick up the computer, fixed or not, we wanted what we'd paid for back. Jacob confirmed, via text message, that the computer would not be ready by our lunch hour, 2pm, but that I get off at 5:30 and could make it there /before/ they close at 6 pm. He replied, again citing the issue we repeatedly told him only triggers /if/ the computer doesn't have the specs that we supposedly paid for. Jacob did not reply, and I went to his office as soon as I got off work at 5:30 pm. I showed up approximately fifteen minutes before they closed, and attempted to get Jacob on the phone. I reached a female rep for RJ Technologies who told me that they close at 5:30pm on Tuesdays. After firmly telling this rep that Jacob CONFIRMED this time, she told me he would be calling me back. Jacob called me back 5 minutes later and told me he waited until 5:55 to leave - my phone clearly shows I called them at 5:54 pm and there is only one door out of the building. Catching him in this lie had Jacob quickly switching gears getting aggressive saying he'd spent "more time than we were worth" on this issue. I requested a refund, and after an aggressive and lengthy back and forth Jacob declined, but confirmed he had possession of the computer. *** In response to the seller calling the game counterfeit - let me sit here AND PLAY IT ON MY NEW, WORKING COMPUTER. Nice try, BUYER BEWARE!***
Nov 12th, 2018