Zaxby's Chicken Fingers & Buffalo Wings

People just don't care....
Apr 7th, 2024

Food was terrible! Contacted cooperate. Got an email with an apology and an to replace order. Went back to restaurant and the replacement was even worse. I took pics and sent to that same address. To this day, no response! Please don't waste your money! Go to the other location on Kingston!
Apr 6th, 2024

Three times in a row, I've come to this location and gotten a salad for lunch and ordered a light lemonade. I eat a salad and order the sugar free lemonade because I'm diabetic. Three times in a row that I've gotten lunch here, the "sugar free" lemonade has caused a spike in my blood sugar. On previous trips I've actually corrected them when they "forgot" that I'd ordered the sugar free drink. I understand they're busy, but that's something you simply can't disregard. When you do things that that you're impacting someone's health. Please pay attention to what you're giving your customers.
Apr 3rd, 2024

Mar 12th, 2024

I go thru this one all the time and typically I have great service but tonight was horrible. While I understand they get busy but refusing to give me my childs food is not okay. I ordered thru the app for drive thru pick up I went and picked it up got not even two seconds out of the parking lot realized my kiddie finger meal was missing and my kiddie cheese was missing the fries so I turned around to go get it. I got to the window the worker there was nice and knew I had just came thru but her manager made her ask for my receipt I told her she didnt give me a printed one but I had it on my phone so I pulled it up and she said okay hes making me ring it in but you dont have to pay and asked again what was missing so I told her the kiddie cheese was missing fries and then I was missing a kiddie finger meal but did get the drink already. She had me wait a few min handed me a bag and I should have opened the boxes but I didnt until I got home and realized it was fries. I called and the manager that answered was RUDE and refused to give me the chicken tenders to the kiddie finger meal and told me I had to call his GM so needless to say I ended up giving my daughter half my food.
Mar 27th, 2024