Union Ave Books

Apr 1st, 2024

I made an account, placed an order, money was taken from my account, then my order was cancelled and the money apparently returned. No attempt was made to inform me that my order was cancelled, after sending an inquisitive email, I have still not received a response several weeks later. I wrongly assumed my friends birthday present was well on its way, only realizing something was wrong when I looked up my order status, days later. Pretty unacceptable customer service!
Mar 29th, 2024

Probably my favorite New book store. Always clean, well organized, and good selection.
Mar 27th, 2024

My husband, toddler and myself stopped in this afternoon and I cant say enough wonderful things. The two staff members behind the desk both greeted us and smiled, but didnt overwhelm as we bagel to browse. It is so nice to be able to enjoy yourself and not feel unwelcome with a rowdy, curious toddler. Their selection is quite impressive for how small the store itself is and I found myself struggling to pick. The childrens section is also quite large and unlike most stores, YA gets their own space, too. The quirky, bookish or other themed merchandise they have throughout was the cherry on top. If youre browsing for a gift for someone, or even if you just want to peek around for yourself, I truly think this store has something for everyone. The historic building its in is beautiful and the overall cozy, welcoming feeling they have is what will definitely keep us coming back. I am normally one to shop at the big chain bookstore in west Knoxville just out of convenience of having my share of wide array of selection, but this store had more than enough to satisfy (and I read quite a bit).To top it off, knowing that youre shopping small and local makes it even better. Knoxville needs more places like this, and the ones we have need all the support we can give! Thank you, Union Ave. Books!
Mar 7th, 2024

A wonderful independent bookstore in downtown Knoxville, this unique place is such a gem. It's got so much character, a good book selection, and plenty of other fun merchandise to browse. I found a few treasures to buy. I visited in early January, and had the opportunity to check out their Christmas clearance. The staff left customers alone, letting us browse in peace, and were very polite during checkout. Definitely a must-visit for the bookstore lovers.
Feb 22nd, 2024