Subway

Jan 22nd, 2024

They only have one counter person most of the time and it took them 20 minutes to make one sandwich. I left before being served.
Jun 22nd, 2023

Jun 14th, 2023

Now I should mention before I get started I very rarely ever go to Subway for any reason whatsoever. I came here because I needed a quick snack to perk back up my energy levels. I was only here for one thing, a $2 footlong churro. This churro was $2.19 total. I take one bite of this thing and it says hard as a rock. Naturally I try to keep going because I paid money for this food and wasted food is not good. This churro was so hard that I couldn't even finish it or even get anywhere close to finishing it. Makes me wonder if the $2.19 I paid comes with new teeth because you're going to need it if you attempt to eat this. I don't even know how you managed to make this churro this hard. Needless to say I am not going to be getting that if I shop at this Subway ever again.
Apr 2nd, 2024

They made 1 out of 3 sandwiches wrong. I tried calling So many times everyday for three days - as well as called corporate in order to file a complaint and see if they could help... No. They are all online now "to better serve us". Yeah right, I put in all of the information on the receipt and wrote my complaint. No email back or response back days later still. Tonight I just sent my husband into the store with the full sandwich with the receipt (he is currently there - will update if they fix it) otherwise I have no other choice but to call my bank for a full refund. I do not want to have to do that. Sadly yesterday my company I work for wanted to do a huge catering order thru subway and let's just say they choose Panera bread instead once I told them about this stores service. They WILL not answer any phone calls, and if by any chance they do- it's an instant hangup. (to stop it from ringing). I even had a Walmart employee tell me they would tell them I was trying to call and to answer the phone. Good luck, or just stay away from this franchise. Worst experience ever. I am about to email some woman who's email is up for corporate to tell her about this franchise as well. (also I even called the subway up the street to see if they could help me, and it was the same thing!) It's like since corporate stopped caring about complaints, so did the stores. Also- I saw complaints on subways better business bbb site and the complaints all have "unanswered" on the dispute. Terrible. Let's just say that I do not see subway lasting the recession this next time if they keep things the same customer service wise. If they went to automated in order to save money, it will be there biggest budget cut regret ever... The one that doomed there franchises.
Apr 29th, 2023