Chamber of Commerce

      Hometown Plumbing Inc

      ( 225 Reviews )

      Hometown Plumbing Inc
      Call today for an Appointment!
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      Hours

      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      Closed
      Saturday:
      Closed
      Sunday:
      8:00 AM - 5:00 PM
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.8 - (225 reviews)
      207
      6
      2
      1
      9
      Read Our 225 Reviews

      Chamber Rating

      Verified Member
      4.8 - (225 reviews)
      207
      6
      2
      1
      9
      › ‹
      • John Ibsen

        Technician Kyle Turner did a great job in replacing water heater heating elements in a confined area. I would recommend Hometown plumbing to anyone! John W Ibsen
        Apr 7th, 2024

      • Linda Burrell

        Kyle was very professional and very kind. He did an excellent job of checking the whole house and explaining what needed to be done. I was very impressed with Hometown Plumbing!
        Apr 7th, 2024

      • K. B.

        My water heater went out Saturday March 30th, and I called around to see who was available as this was an emergency. Luckily I found the leak before it seeped into my hallway. I called Hometown and they promptly sent someone out within a couple hours. I had to get a new 50 gal water heater and was quoted 2,255 dollars for a new water heater and installation. Let me say it again 2,255 dollars!! I researched the same water heater online (State Proline 50 gal) it was 676 dollars before tax. Understandably I had to pay a 249 dollar emergency service fee. So all together that would roughly be 1k ish with tax. So that means I had to pay another 1250 in installment fees!! It was a super easy install not hard to get to at all. I also had to purchase a pan from my local Ace for another 22 dollars because my installer didnt have one, I honestly thought he could of got one from the shop seeing I live near the Gray fossil site and its very close. Look I dont want to completely bash a company, Kyle my installer was very polite and did a very good job with the install. Kyle also explained everything to me for maintenance, warranty ect. Bottom line, I understand a company needs to make a profit, but I felt like I was taken advantage of due to the situation, and do not appreciate it at all. Edit to Hometown Plumbing response... I understand you are a professional plumbing company and I acknowledge you did a good job. However doing good work should not include price gouging over 1000 dollars worth, its a question of ethics at that point no matter how much money the customer does or does not have to spend. This was an emergency situation, not like I had any other choice at that point, in simplistic terms Hometown was like a shark smelling blood in the water.
        Apr 6th, 2024

      • Michelle Shell (MeanMom)

        Carter was very polite, professional and kind. He showed me exactly what the issue was and explained what needed to be done upfront so there were no surprises. I highly recommend Hometown Plumbing!
        Apr 5th, 2024

      • Lloyd Reed


        Apr 2nd, 2024

      Read Our 225 Reviews

      About
      Hometown Plumbing Inc

      At Hometown, we stand behind the work we do. We started our family-owned and operated business in order to provide professional yet affordable plumbing services to our local community.Whether you need a new fixture installation or find the clog thats backing up your sewage system, we want to help you get your home back in working order without breaking the bank.

      Contact Info

      Questions & Answers

      Q What is the phone number for Hometown Plumbing Inc?

      A The phone number for Hometown Plumbing Inc is: (423) 930-8151.

      Q Where is Hometown Plumbing Inc located?

      A Hometown Plumbing Inc is located at 3300 Browns Mill Rd Ste 200, Johnson City, Tennessee 37604

      Q What is the internet address for Hometown Plumbing Inc?

      A The website (URL) for Hometown Plumbing Inc is: https://www.hometownplumbingtn.com

      Q What days are Hometown Plumbing Inc open?

      A Hometown Plumbing Inc is open:
      Thursday: 8:00 AM - 5:00 PM
      Friday: Closed
      Saturday: Closed
      Sunday: 8:00 AM - 5:00 PM
      Monday: 8:00 AM - 5:00 PM
      Tuesday: 8:00 AM - 5:00 PM
      Wednesday: 8:00 AM - 5:00 PM

      Q How is Hometown Plumbing Inc rated?

      A Hometown Plumbing Inc has a 4.8 Star Rating from 225 reviewers.

      Hours

      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      Closed
      Saturday:
      Closed
      Sunday:
      8:00 AM - 5:00 PM
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM

      Ratings and Reviews
      Hometown Plumbing Inc

      Overall Rating

      Overall Rating
      ( 225 Reviews )
      207
      6
      2
      1
      9
      Write a Review

      John Ibsen on Google

      image Technician Kyle Turner did a great job in replacing water heater heating elements in a confined area.
      I would recommend Hometown plumbing to anyone!
      John W Ibsen

      Linda Burrell on Google

      image Kyle was very professional and very kind. He did an excellent job of checking the whole house and explaining what needed to be done. I was very impressed with Hometown Plumbing!

      K. B. on Google

      image My water heater went out Saturday March 30th, and I called around to see who was available as this was an emergency. Luckily I found the leak before it seeped into my hallway. I called Hometown and they promptly sent someone out within a couple hours. I had to get a new 50 gal water heater and was quoted 2,255 dollars for a new water heater and installation. Let me say it again 2,255 dollars!! I researched the same water heater online (State Proline 50 gal) it was 676 dollars before tax. Understandably I had to pay a 249 dollar emergency service fee. So all together that would roughly be 1k ish with tax. So that means I had to pay another 1250 in installment fees!! It was a super easy install not hard to get to at all. I also had to purchase a pan from my local Ace for another 22 dollars because my installer didnt have one, I honestly thought he could of got one from the shop seeing I live near the Gray fossil site and its very close. Look I dont want to completely bash a company, Kyle my installer was very polite and did a very good job with the install. Kyle also explained everything to me for maintenance, warranty ect.
      Bottom line, I understand a company needs to make a profit, but I felt like I was taken advantage of due to the situation, and do not appreciate it at all.
      Edit to Hometown Plumbing response... I understand you are a professional plumbing company and I acknowledge you did a good job. However doing good work should not include price gouging over 1000 dollars worth, its a question of ethics at that point no matter how much money the customer does or does not have to spend. This was an emergency situation, not like I had any other choice at that point, in simplistic terms Hometown was like a shark smelling blood in the water.

      Business Response on Google Mar 27th, 2024
      Thank you for taking the time to provide feedback. We do realize that our pricing is not for everyone which is why we always give that upfront. Please keep in mind, there are many factors that go into our pricing such as our top of the industry warranties included in all work and most importantly, an expertly trained technician to get the job done right the first time.

      Michelle Shell (MeanMom) on Google

      image Carter was very polite, professional and kind. He showed me exactly what the issue was and explained what needed to be done upfront so there were no surprises. I highly recommend Hometown Plumbing!

      Lloyd Reed on Google

      image

      Business Response on Google Mar 31st, 2024
      Hi there Lloyd, thank you for taking the time to let us know how we did!
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      Overall Rating

      Overall Rating
      ( 225 Reviews )
      207
      6
      2
      1
      9

      Write a Review

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