Grooming Tails Pet Spa

Mar 27th, 2024

Our soft coated wheaton is old and has anxiety issues, but they always do a great job with her.
Mar 15th, 2024

I have always brought my dogs here and never had an issue. I had great service until today. I brought my golden doodle (Sadie) in for a groom. the super nice lady (Paula) explained to me that she would have a teddy bear face and that they would take great care of her. i trusted them, ive always came here and they have been wonderful. i came to pick Sadie up and was immediately disappointed. Her hair looked so botched, and wasnt even at all. Paula was not the one who cut her, a lady named Paige was. I asked Paige if she could please at least even out her hair and she was rude and hateful, took Sadie back into the room and began downing me and talking about me with another employee. Maggie came out and tried to fix it the best way she could but was talking to Paige saying im just trying to keep the peace I said nothing and was quite, just very upset about my dog. When we got home i noticed she had a huge patch missing behind her ear. You can see in the pictures below how pitiful she looks. this is nothing compared to a teddy bear look. I do not think that everyone here is terrible but i do not recommend Paige at all.
Mar 30th, 2024

Rene always does an outstanding job on both of our poodle/spaniel mix dogs.
Feb 23rd, 2024

The price is ridiculous, they take forever to cut your pets hair, and if your dog "doesn't like it" they just stop. My dog came back looking basically exactly the same as he did when we dropped him off. Only reason she got paid was because she charges you before showing you your animal.
Feb 23rd, 2024