Chattanooga Pain Surgery Center

J. Holley _{on Google}

Feb 19th, 2024

I ended up in the hospital with spinal meningitis for three days, and had to have three spinal taps from the steroid shot I received in my spine. Now, after the shot Im having severe headaches, which Ive never had prior, plus additional upper back and lumbar pain. After my shot I feel like I was rushed out of the facility with little to no guidance as to what comes next.
Do what you will with this information, but this is exactly what happened to me. I would like to add that for a Pain Management facility I continue to be in moderate to serious pain and feel as if Im not getting the pain management I need.

Shawna Horton _{on Google}

Dec 15th, 2023

All the staff take real good care of me.

GENESIS COLLECTIVE _{on Google}

Oct 1st, 2023

Oh, Collin.you canceled your Uber order. After I dropped it offI lost out on money. So youll soon see me show up with a police officer because Im taking you to court. Yep over $8. Money is money. See you soon Collin.

Joe M _{on Google}

Jan 2nd, 2024

I recently had a lumbar epidural injection done at this location. All the staff/nurses/techs/Drs in the back were awesome and very helpful. There was a discrepancy between what I was expecting and what my provider had ordered. They went well above and beyond contacting my provider and my insurance company to get it all sorted out. I really appreciate that. Everyone in the back was professional and friendly, answered all my questions and took good care of me.
Only four stars since the front help/receptionists could use some work. Some training in personal relations would probably go a long way. Also they made a couple mistakes on my armband that led to some minor confusion. I'm sure it's a difficult position dealing with the public. Not everyone is cut out for that.....
EDIT: 12/15/23
I have had several more visits here in the last year and I am updating my review to 5 stars.
Doctors Kaplin and Ball are excellent and all the nurses, techs and staff have been very helpful and friendly. The receptionists at the front desk are much better than they were in the past. I can honestly say that I would 100% recommend the Chattanooga Pain Surgery Center.